Network Operations Administrator & Onboarding (Customer-Facing)

Meriplex-Communication; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Meriplex-Communication seeks a Network Administrator in Charlotte, NC to manage day-to-day network operations and troubleshooting for our managed services clients. You’ll work directly with customers and internal teams on onboarding, configurations, and upgrades across customer contracts.

The role requires strong communication, attention to detail, and the ability to learn new technologies quickly while maintaining high availability networks and Windows/server environments.

Qualifications

• 3+ years of hands-on operations experience in a high availability network and data center environment.
• SQL Server administration and/or management experience.
• Significant experience with IIS, Active Directory, Windows networking administration, and knowledge of web technologies.
• Comprehensive knowledge of Windows operating systems for servers and workstations, including Windows Server 2008.
• VB and batch scripting experience.
• Working knowledge and understanding of DNS.

Responsibilities

• Serve as a direct point of contact for customer, service provider and internal staff interaction.
• Monitor and maintain operating systems, network configurations, software applications, and hardware.
• Administer and monitor system availability and performance tools.
• Troubleshoot and resolve complex problems.
• Update and create internal articles and/or documentation.
• Provide technical support to internal staff as well as external customers.

Skills

Communication skills

Attention to detail

Multi-tasking

Independent work

Client interaction

Verbal communication

Tools

VB scripting

Batch scripting

Active Directory

IIS

Windows Server

VMware

DNS

SQL Server

Job description

Meriplex-Communication seeks a Network Administrator in Charlotte, NC to manage day-to-day network operations and troubleshooting for our managed services clients. You’ll work directly with customers and internal teams on onboarding, configurations, and upgrades across customer contracts.

The role requires strong communication, attention to detail, and the ability to learn new technologies quickly while maintaining high availability networks and Windows/server environments.