Regional Market & Operations Manager

Interstate Battery System of America Inc; Waipahu (HI); On-site; USD 55,000 - 75,000; Full time

Job summary

Interstate Batteries in Hawaii seeks a results-oriented Operations Manager to drive financial performance, AR management, and inventory alignment with sales activity. You will lead a team, optimize routing, and advance dealer relationships to boost gross profit and route efficiency.

The role emphasizes data-driven decision making, people development through scorecards and coaching, and strict adherence to safety and DOT/OSHA procedures in a warehouse/distribution setting.

Qualifications

• Minimum of 2 years proven managerial experience preferred.
• Proven sales record.
• Previous experience in a Warehouse or Distribution environment preferred.
• Computer skills including Word and Excel preferred.
• Knowledge of battery or automotive systems preferred.
• Fosters teamwork - Interest, skill and success in getting groups to learn to work together cooperatively.
• Strong Communication - both oral and written.
• Detail oriented - Pays careful attention to details.
• Interpersonal awareness - Notice, interpret and anticipate others' concerns and feelings.
• Plans and organizes - Lays out tasks in a logical and orderly sequence. Establishes and follows through on priorities.
• Results oriented - Is intent upon achieving practical results. Concentrates attention on making things happen.
• Responsive - Reacts promptly to suggestions and requests.
• Managing Performance - Takes responsibility for team members' performance. Utilize clear goals, expectations, feedback and addresses performance problems and issue promptly.
• Customer Focused - Focuses on satisfying customers.
• Entrepreneurial Orientation - Looks for and seizes profitable business opportunities; willingness to take calculated risks to achieve business goals.
• Initiative - Identifying what needs to be done and doing it before being asked to or required by the situation
• Ability to operate a motor vehicle and/or forklift
• Must have a clean drivers record AND meet driver qualifications requirements

Responsibilities

• Financial: Responsible for holding team accountable to goals that meet the operational budgeted goals.
• Review, monitor and analyze weekly scorecard and monthly financials to identify variances to FY financial plan and design and implement action plans to address deficiencies.
• Actively manage AR to maintain acceptable level for operation.
• Develop and implement action plans for accounts with unacceptable AR balances.
• Manage inventory to coincide with selling activity to ensure proper levels.
• Manage Route Service Excellence program for maximum route efficiency.
• Responsible for increasing gross profit through increased sales volume with existing dealers and new dealers.
• Customer Focus: Review, monitor and analyze tools in Market IQ to identify markets that may be declining and design and implement action plans to address decline.
• Visits and maintains relationships with key accounts.
• Manage dealer erosion.
• Key contact for complaints received by operation.
• Work with sales team to acquire new business within region.
• Formulates, develops, implements and measures market strategies penetration in respective market.
• Human Capital: Establish set weekly meetings with operation staff.
• Provide performance management utilizing scorecards and progressive discipline process.
• Provide recognition and reward for team members that demonstrate outstanding performance.
• Provide consistent training and coaching to develop team members knowledge, abilities and skills.
• Process: Ensures data integrity and timely submittals into reporting systems.
• Ensures compliance with all IOT standard operating procedures, including OSHA, and DOT compliance.
• Manage routing procedures to ensure maximum utilization of equipment and manpower.
• Follow / fulfill all driver program requirements, as specified by the manager.

Skills

Managerial

Sales

Warehouse experience

Excel

Battery knowledge

Tools

Word

Job description

Interstate Batteries in Hawaii seeks a results-oriented Operations Manager to drive financial performance, AR management, and inventory alignment with sales activity. You will lead a team, optimize routing, and advance dealer relationships to boost gross profit and route efficiency.

The role emphasizes data-driven decision making, people development through scorecards and coaching, and strict adherence to safety and DOT/OSHA procedures in a warehouse/distribution setting.