Route Service Manager: CDL Battery & Dealer Support

Interstate Batteries; Waipahu (HI); On-site; USD 45,000 - 65,000; Full time

Job summary

Interstate Batteries in Hawaii is seeking a Route Service Manager to deliver batteries to a predefined dealer route and provide exceptional customer service. You will coordinate with dealers to optimize battery mix, support battery quality programs, and build durable relationships to improve dealer retention.

You will also load/unload, maintain accurate route records, ensure displays are stocked per agreements, and complete all route paperwork while upholding safety standards and company

Qualifications

• High school graduate (or equivalent).
• Able to read, write, and compute basic math.
• Excellent communication skills required.
• Minimum one year of delivery and customer service experience required.
• Working knowledge of electronic inventory management tools is required (tablets, scanners).
• Demonstrates good organizational skills and can prioritize tasks.
• Works with a high degree of accuracy and attention to detail.
• Able to work overtime if requested. Depending on location, the ability to work one or more overnight routes per week may be required.
• Be able to regularly lift and/or move 75 lbs.
• Must have and maintain a valid DOT medical card, state Driver's License (CDL required), and an acceptable driving record.

Responsibilities

• Deliver batteries and provide service to each dealer on your route in a safe and timely manner.
• Follow all Environmental Health and Safety rules and policies.
• Load and unload trucks safely and maintain an accurate account of all company assets.
• Establish, build, and maintain dealer relationships.
• Keep displays and product clean, full, and rotated per consignment agreements.
• Accountable for managing a dealer account, including but not limited to: sales, consignment, warranties, rotates, cash collection, and invoicing.
• Complete delivery/route transactions and other paperwork on a timely basis.
• Interact professionally with all stakeholders, including team members, managers, and customers.
• Follow / fulfill all driver program requirements, as specified by manager.
• Other duties as assigned

Skills

Delivery experience

Customer service

Communication skills

Inventory management

Organization

Attention to detail

Time management

Overtime ability

CDL knowledge

Education

High school diploma or equivalent

Tools

Tablets

Scanners

Job description

Interstate Batteries in Hawaii is seeking a Route Service Manager to deliver batteries to a predefined dealer route and provide exceptional customer service. You will coordinate with dealers to optimize battery mix, support battery quality programs, and build durable relationships to improve dealer retention.

You will also load/unload, maintain accurate route records, ensure displays are stocked per agreements, and complete all route paperwork while upholding safety standards and company