Regional Manager, Contract Compliance

Capital Vacations, LLC; United States; On-site; USD 85,000 - 125,000; Full time

Job summary

Capital Vacations is seeking an experienced Contract Compliance QA leader to oversee multi-market operations in Myrtle Beach and Tennessee. In this role, you will lead QA teams, ensure accuracy, and personally close vacation ownership transactions while maintaining regulatory compliance.

You will collaborate with Sales, Marketing, Operations, Legal, and executives, travel regularly, and implement standardized processes that protect the company and deliver a confident owner closing experience.

Qualifications

• 2 years of vacation ownership/timeshare experience.
• Strong background in Quality Assurance, Contract Compliance, Closing or Sales Administration.
• Previous leadership or multi-site management experience strongly preferred.
• Thorough understanding of vacation ownership contracts, disclosures, rescission requirements, financing documentation and closing procedures.
• Proven ability to manage cancellation and retention performance.
• Strong communication, coaching, conflict resolution and leadership skills.
• Ability to work effectively with both sales leadership and compliance-focused teams.
• Willingness to travel regularly between assigned markets.
• Flexibility to support weekend operations as business needs require.

Responsibilities

• Lead and support Contract ComplianceQA operations across the Myrtle Beach and Tennessee markets
• Personally conduct and close vacation ownership transactions while maintaining the highest standards of accuracy and compliance
• Manage coach and develop site QAContract Compliance leadership and team members
• Ensure contracts credit documentation funding requirements disclosures and closing procedures meet company and regulatory standards
• Monitor rescissions cancellation trends closing performance contract quality and regional retention
• Partner closely with Sales Marketing Operations Legal and executive leadership
• Identify potential compliance or misrepresentation concerns and resolve escalated owner issues
• Conduct site visits audits training and performance reviews throughout the region
• Implement consistent processes that protect the company while creating a positive and confident owner closing experience

Skills

Quality Assurance

Contract Compliance

Closing

Leadership

Sales Administration

Job description

What Youll Do

• Lead and support Contract ComplianceQA operations across the Myrtle Beach and Tennessee markets
• Personally conduct and close vacation ownership transactions while maintaining the highest standards of accuracy and compliance
• Manage coach and develop site QAContract Compliance leadership and team members
• Ensure contracts credit documentation funding requirements disclosures and closing procedures meet company and regulatory standards
• Monitor rescissions cancellation trends closing performance contract quality and regional retention
• Partner closely with Sales Marketing Operations Legal and executive leadership
• Identify potential compliance or misrepresentation concerns and resolve escalated owner issues
• Conduct site visits audits training and performance reviews throughout the region
• Implement consistent processes that protect the company while creating a positive and confident owner closing experience

Compensation

CompensationThis role offers a multi layered compensation structure designed to reward both individual and regional performance including Competitive base salary Weekly production based earnings tied to personally closed transactions Regional performance and retention incentive opportunity For the right industry professional this structure provides the stability of leadership compensation with the ability to directly participate in production and regional results

What Were Looking For

• 2 years of vacation ownershiptimeshare experience
• Strong background in Quality Assurance Contract Compliance Closing or Sales Administration
• Previous leadership or multi site management experience strongly preferred
• Thorough understanding of vacation ownership contracts disclosures rescission requirements financing documentation and closing procedures
• Proven ability to manage cancellation and retention performance
• Strong communication coaching conflict resolution and leadership skills
• Ability to work effectively with both sales leadership and compliance focused teams
• Willingness to travel regularly between assigned markets
• Flexibility to support weekend operations as business needs require

Why Capital Vacations

Why Capital VacationsCapital Vacations continues to grow across key vacation ownership markets creating opportunities for experienced industry leaders to make a meaningful impact We offer comprehensive medical dental and vision benefits 401k company paid life insurance travel opportunities career advancement and a performance driven culture that values accountability integrity and results If you are an experienced vacation ownership QA or contract professional ready to take ownership of a region while remaining connected to the closing floor we want to hear from you