Regional Manager

SKC Enterprises, Inc dba Rent One; United States; Vor Ort; USD 95.000 - 130.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Vision insurance

Life insurance

Paid time off

401(k)

401(k) matching after eligibility

Structured training and certification

Career development and advancement

Education and fitness reimbursement

Closed Sundays and major holidays

Zusammenfassung

Rent One is seeking an experienced Regional Manager to lead the St. Louis market, overseeing six to eight store locations and driving performance across sales, operations, and customer experience.

This hands-on role focuses on coaching managers, building team capability, and ensuring strong execution, with travel within the region required. The ideal candidate will bring multi-unit leadership experience in customer-facing environments and a proven ability to develop leaders, solve problems, and

Qualifikationen

• At least 2 years of multi-unit leadership experience in retail, restaurant, rental, sales, service, or a similar customer-facing business.
• Experience hiring, coaching, performance management, accountability, and employee development.
• Strong track record of improving business performance through people leadership and operational discipline.
• Comfort working directly with customers and helping teams navigate difficult situations.
• Hands-on leadership style with field presence, travel, and ability to visit stores regularly.

Aufgaben

• Lead, coach, and support Store Managers across 6 to 8 St. Louis market locations.
• Drive sales growth, customer retention, operational execution, and overall store performance.
• Hire, develop, coach, and hold leaders accountable for results and behaviors.
• Support team member engagement, performance conversations, and leadership development.
• Spend time in stores, identify opportunities, and remove roadblocks.
• Oversee standards, audits, inventory, policy adherence, and compliance.
• Partner with senior leadership to align regional priorities with company goals.
• Use reporting and store visits to identify performance gaps and create action plans.

Kenntnisse

Leadership

Communication

Customer facing

Field presence

Travelability

Tools

Microsoft Word

Excel

PowerPoint

Zoom

Jobbeschreibung

Job Description

Rent One is seeking an experienced Regional Manager to lead our St. Louis market. This role will oversee six to eight store locations and will be responsible for driving store performance, developing managers, supporting customer-facing teams, and ensuring strong execution across sales, operations, collections, inventory, compliance, and customer experience.

This is a great opportunity for a proven multi- unit leader who enjoys being active in the field, working directly with store teams, coaching leaders, solving problems, and helping people grow. The ideal candidate is not someone who wants to manage from a distance. We are looking for a hands- on, people- first leader who can build trust, hold teams accountable, and create momentum across the region.

The right person will bring multi- unit leadership experience from retail, restaurant, rental, sales, service, or another customer- facing environment. They will be comfortable leading through others, handling customer conflict, developing store managers, and helping teams meet business goals while creating a strong employee and customer experience.

Why Join Us?

Rent One offers the opportunity to step into a stable, established company with a strong local presence and a clear commitment to training, development, and career growth. Our team members benefit from structured onboarding, certification opportunities, advancement paths, and senior leadership support.

In this role, you will have the ability to make a direct impact across a key market. You will coach managers, strengthen store performance, build team capability, and help shape the customer experience across multiple locations.

What You’ll Do

As the Regional Manager, you will:

• Lead, coach, and support Store Managers across 6 to 8 St. Louis market locations.
• Drive sales growth, customer retention, operational execution, and overall store performance.
• Hire, develop, coach, and hold leaders accountable for results and behaviors.
• Support team member engagement, performance conversations, and leadership development.
• Spend time in stores, working directly with managers and teams to identify opportunities and remove roadblocks.
• Help resolve customer concerns and support teams through customer conflict when needed.
• Oversee operational standards, audits, inventory control, policy adherence, and compliance expectations.
• Partner with senior leadership to align regional priorities with company goals.
• Use reporting, store visits, and business trends to identify performance gaps and create action plans.
• Model a strong leadership presence that is visible, approachable, fair, and accountable.

What We’re Looking For

The ideal candidate will have:

• At least 2 years of multi- unit leadership experience in retail, restaurant, rental, sales, service, or a similar customer- facing business.
• Experience leading teams, including hiring, coaching, performance management, accountability, and employee development.
• A strong track record of improving business performance through people leadership and operational discipline.
• Comfort working directly with customers and helping teams navigate difficult customer situations.
• Strong communication skills and the ability to build trust with store teams, customers, and senior leaders.
• A hands- on leadership style with the ability to work in the field, visit stores regularly, and stay close to the business.
• A people- first personality with confidence, energy, and the ability to motivate others.
• Basic comfort with business tools such as Microsoft Word, Excel, PowerPoint, Zoom, and other common systems.
• A valid driver’s license and the ability to meet company driving requirements.
• Ability to travel regularly within the assigned St. Louis market.

Preferred Experience

The strongest candidates may also bring:

• Previous Regional Manager, District Manager, Area Manager, or multi- store leadership experience.
• Experience in rent- to- own, rental, collections, furniture, appliance, or home goods environments.
• Collections or customer retention experience.
• Experience leading teams through change, growth, or performance improvement.
• Flexibility to relocate or grow into future leadership opportunities as the company expands.

Why You’ll Love This Role

You will love this role if you enjoy being out in the market, working shoulder- to- shoulder with store leaders, and seeing the direct impact of your leadership.

This is not a desk- only leadership position. You will be in the stores, coaching managers, helping solve real business challenges, supporting customers, and building teams that know what great performance looks like. You will have the opportunity to influence results across multiple locations while developing leaders who can grow within the company.

For the right person, this role offers a strong mix of people leadership, business ownership, customer interaction, and long- term career opportunities.

Rent One offers a competitive benefits package for eligible full- time team members, including:

• Medical insurance
• Vision insurance
• Life insurance
• Paid time off
• 401(k)
• 401(k) matching after eligibility requirements
• Structured training and certification opportunities
• Career development and advancement opportunities
• Education and fitness reimbursement opportunities
• Closed Sundays and major holidays

Schedule and Location

Location:

St. Louis market, overseeing six - eight store locations

Relocation:

Preferred but not required

Schedule:

Monday-Friday, with travel throughout the assigned region as needed and rotating Saturday on- duty coverage approximately once every 13 weeks

Job Type:

Full-time