Regional Manager

Riverstone Communities; United States; Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401(k) retirement plan

13 Paid Holidays Off

Robust Paid Time Off (PTO)

Ongoing training and growth opportunities

Job summary

Riverstone Communities is seeking a Regional Manager to lead multiple properties in Florida. This role focuses on enhancing customer service, achieving 100% occupancy rates, and maintaining high staffing levels. The ideal candidate has over 5 years in mobile home property management, excels in team management, and can travel regularly between Florida and Minnesota. Competitive salary ranging from $80,000 to $85,000 annually, with excellent benefits including medical plans, paid holidays, and PTO.

Qualifications

• 5+ years of excellent customer service experience.
• 5+ years of mobile home property management experience.
• 5+ years of successful team management experience.
• Ability to legally operate a motor vehicle.

Responsibilities

• Oversee multiple properties in Florida.
• Ensure customer service standards are met.
• Maintain high occupancy rates at all properties.
• Manage Property Managers and their teams.

Skills

Customer service

Team management

Occupancy management

Bilingual in Spanish

Tools

Google

Microsoft programs

Job description

Are you a visionary leader with a passion for overseeing multiple properties and driving regional success? Do you excel in strategic planning and team development? Join us as a Regional Manager and lead our properties to new heights of excellence! Help us enrich the lives of our residents and our team members.

We are currently seeking a qualified Regional Manager who will be responsible for overseeing multiple properties in the state of Florida.

The Regional Manager positions primary focus is to lead Property Managers and their teams to ensure proper customer service, relationships, budget and safety expectations are met.

The Regional Manager position also includes, but is not limited to:

• Provide excellent customer service towards residents, prospective residents, guests and local municipalities to help build and maintain relationships
• Driving to critical number expectation of 100% occupancy rate at all properties
• Maintaining 95% staffing levels with “A Players” at all parks
• Maintaining profitability at all locations - work to a P&L - develop an “owner” mindset
• Maintaining Riverstone’s reputation within the mobile home property management industry
• Attend to community needs outside of normal business hours when emergencies arise 24/7
• Set high standards for themselves and their team, managing to performance expectations
• Perform prompt follow-up and follow-through
• Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines
• Be invested in the mission and vision of Riverstone Communities and the specific properties you support

Regional Manager Requirements:

• Regular travel to Minnesota, with on-site stays of two consecutive weeks each month
• 5+ years of proven excellent customer service experience through various methods - in person (verbally), over the phone (written), etc
• 5+ years of mobile home property management experience (Minnesota experience preferred)
• 5+ years of experience managing a successful team
• Successful track record with increasing occupancy, specifically with home sales and managing rehab/construction of home turnover.
• Ability to legally operate a motor vehicle with a valid driver’s license
• Hybrid role with up to 50% remote work
• Ability to frequently travel (50% or more), including travel by automobile and airplane
• Ability to be very active - walking, bending, standing and lifting up to 50 pounds
• Computer proficiency, including using the internet, Google or Microsoft programs and email, etc.
• Ability to take initiative and seek out details and information
• Bilingual in Spanish preferred

Regional Manager Salary:

$80,000-$85,000 per year, plus bonus potential

Benefits:

• Medical, Dental, and Vision benefit plan offerings for you and eligible family members
• 401(k) retirement plan, with a company match
• 13 Paid Holidays Off, which includes getting your birthday off
• Robust Paid Time Off (PTO)* and Wellness PTO
• Maternity/Paternity Leave*
• Ability to choose a preferred schedule that works best for you
• Ongoing training and internal growth opportunities

*effective date of benefit dependent upon tenure of employment

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, disability, protected veteran status or any other status protected under federal, state or local law.