Regional Manager

Smile Jobs; Littleton (MA); On-site; USD 110,000 - 170,000; Full time

Job summary

Smile Jobs is seeking a dynamic Regional Manager to oversee operations across multiple dental offices in a designated region. The role requires strong leadership, operational excellence, and a passion for delivering patient care while supporting office teams.

You will drive performance, manage budgets, monitor KPIs, and collaborate with doctors and office leadership to align staffing and growth initiatives across locations.

Qualifications

• Proven leadership and management experience in dental or healthcare settings.
• Experience overseeing multiple offices and driving growth.
• Strong financial acumen including budgeting and P&L responsibilities.
• Ability to motivate teams and develop staff.

Responsibilities

• Develop and implement strategic plans to optimize office operations and profitability.
• Lead Office Managers across multiple practices and ensure service quality.
• Oversee budgeting, production goals, financial reporting, and cost control.
• Monitor KPIs, scheduling, case acceptance, and patient retention.
• Ensure compliance with OSHA, HIPAA and industry regulations.
• Drive growth initiatives and regional expansion opportunities.

Skills

Leadership

Strategic planning

Operations management

P&L management

Staff development

Budgeting

Team motivation

Communication

Tools

Practice management software

Scheduling software

Job description

We are seeking a dynamic and strategic Regional Manager to oversee operations across multiple dental offices within a designated region. The ideal candidate will possess strong leadership skills, operational expertise, and a passion for delivering exceptional patient care and team support. As an integral part of our leadership team, the Regional Manager will drive office performance, foster team development, and ensure the achievement of financial, operational, and patient satisfaction goals. This role offers an exciting opportunity to influence regional success through effective leadership, operational excellence, and growth initiatives.

Duties

• Develop and implement strategic plans to optimize office operations, improve patient experience, and increase overall office performance and profitability.
• Lead, motivate, and support Office Managers and team members across multiple dental practices to ensure consistent service quality and operational standards.
• Oversee profit and loss responsibilities, including budgeting, production goals, financial reporting, and cost control measures.
• Monitor key performance indicators (KPIs), scheduling efficiency, case acceptance, and patient retention to drive office growth.
• Partner with doctors and office leadership to support staffing needs, team development, and overall office success.
• Identify opportunities for business growth and expansion within the region while maintaining exceptional patient care standards.
• Ensure compliance with OSHA, HIPAA, and all dental industry regulations and company policies.
• Implement process improvement strategies to streamline workflows, improve efficiency, and support a positive patient experience across all locations.
• Foster a collaborative and positive team environment that encourages accountability, professional growth, and strong communication.

Skills

• Strong leadership and management skills with experience overseeing teams in a fast-paced dental or healthcare environment.
• Strategic planning and operational management experience focused on growth and performance improvement.
• Proven ability to motivate teams, improve office culture, and drive operational excellence.
• Comprehensive understanding of profit and loss management, budgeting, and production goals.
• Experience with staffing, coaching, training, and employee development.
• Strong business development and relationship-building skills.
• Excellent organizational and project management abilities with the capability to manage multiple offices and priorities simultaneously.
• Knowledge of dental office operations, insurance processes, scheduling, and practice management systems preferred.

Join our team and help lead our dental practices toward continued growth, exceptional patient care, and operational success across all locations!

Smile Partners Recruitment is the exclusive recruiting partner for a network of independent neighborhood practices and boutique groups located throughout Michigan, Ohio, Massachusetts, Georgia, Illinois, Alabama, & Colorado . These affiliated offices are higher-end fee-for-service and/or select PPO-based, doctor led practices, with long standing reoccurring patients and strong reputations.