Regional Manager

Smile; Atlanta (GA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Smile Partners USA seeks an experienced Regional Manager to lead a portfolio of dental practices across the Chicagoland market. This field-based leadership role drives sustainable revenue and EBITDA growth through developing Office Managers and strong provider relationships.

You will ensure operational and cultural consistency across the region, lead multi-site performance, and build a leadership pipeline while maintaining compliance and high standards of patient care.

Qualifications

• Bachelor's degree required.
• Demonstrated multi-site leadership experience.
• Strong operational change management and interpersonal leadership skills.

Responsibilities

• Drive revenue and EBITDA growth across all practices including new acquisitions, expansions and relocations.
• Build strong relationships with providers to support productivity and patient care goals.
• Oversee revenue cycle processes and cash reconciliation at the practice level.
• Recruit, hire and develop high performing Office Managers and future regional leaders.
• Ensure compliance with OSHA, CDC guidelines and state dental board regulations.

Skills

Leadership

Multi-site leadership

Change management

Interpersonal skills

Education

Bachelor's degree

Job description

Regional Manager Smile Partners USA Chicago Illinois Field Based Leadership Role Smile Partners USA is seeking an experienced Regional Manager to lead a portfolio of dental practices across the Chicagoland market This role is responsible for driving sustainable revenue and EBITDA growth through the leadership and development of Office Managers while maintaining strong provider relationships and ensuring operational and cultural consistency across the region This is a high visibility leadership opportunity for a results driven professional with proven multi site management experience and the business acumen to scale performance across a competitive market

Key Responsibilities

Financial Performance and Growth Drive continuous revenue and EBITDA growth across all assigned practices including new acquisitions expansions relocations and de nouveauxEnsure each office maintains an active documented growth plan focused on provider capacity patient access and specialty care expansionPartner with the SVP to develop regional budgets reflecting quarter over quarter and year over year growth targetsOversee Office Managers in the management of practice level P&Ls and labor efficiency

Provider Relations

Build strong collaborative relationships with providers to support productivity efficiency and patient care goalsProactively address provider concerns and align team execution with provider expectations

Revenue Cycle Management

Ensure consistent execution of front end revenue cycle processes including Over the Counter patient collections at a 95 standardMonitor collections AR aging and regional financial trendsMaintain accountability for cash reconciliation at the practice level

Talent Development and Culture

Recruit hire and develop high performing Office ManagersBuild a strong internal leadership pipeline including future Multi Location and Regional ManagersFoster a high performance culture rooted in accountability ownership and trustChampion a data driven approach to decision making including the adoption of relevant technology

Compliance

Ensure full compliance with OSHA standards CDC guidelines and Georgia state dental board regulationsMaintain audit readiness across all offices within the region

Qualifications

Demonstrated multi site leadership experience managing large marketsBachelors degreeValid drivers license requiredStrong operational change management and interpersonal leadership skills

Work Environment

This position is primarily field based across the Atlanta metro area with supplemental work conducted at the Support Office or an approved remote workspace as business needs require

Smile Partners USA is an equal opportunity employer All employment decisions are made without regard to race color national origin religion age gender disability marital status familial status veteran status or any other protected characteristic