Regional Manager, Sales & Marketing

Smile Doctors; Chicago (IL); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, vision and life保险

401(k) plan

3 weeks paid time off in first year

Paid holidays

Discounts on braces and aligners

Job summary

Smile Doctors is seeking a Regional Manager, Sales & Marketing to lead referral growth for multiple clinics in Chicago, IL. You will guide a team of Community Relations Representatives, align regional efforts with organizational goals, and drive patient exams and net production revenue.

The role requires 3+ years in multi-location sales/marketing management in healthcare, up to 75% travel, and strong budgeting and leadership skills. Bachelor’s degree preferred.

Qualifications

• Experience leading multi-location sales and marketing teams.
• Travel up to 75% required; in-state and out-of-state.
• Bachelor’s degree preferred; healthcare or service industries advantageous.

Responsibilities

• Develop regional sales and marketing strategies to drive referrals and patient exams.
• Collaborate with marketing and operations to align local initiatives with corporate goals.
• Analyze market trends and adjust strategies to stay competitive.
• Manage regional marketing budget and monitor ROI.
• Build relationships with dentists, healthcare pros, and community groups.

Skills

Leadership

Team management

Communication skills

Analytical thinking

Budgeting

CRM data usage

Education

Bachelor's degree in Marketing, Business Administration, or related field

High School Diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

Looking for a position that makes you smile?

We’re seeking a Regional Manager, Sales & Marketing to join our growing team in Chicago, IL.

The Regional Manager, Sales & Marketing is responsible for driving referral growth, building strategic partnerships, and aligning regional marketing strategies with organizational objectives to achieve business growth. This position oversees a team of Community Relations Representatives across multiple locations.

How you’ll make us better:

• Develop regional sales and marketing strategies to drive referrals, patient exams, and net production revenue for our clinics
• Collaborate with marketing and operations teams to align local initiatives with overall organizational objectives
• Analyze market trends, identify opportunities, and adjust strategies to stay competitive in the regional market
• Develop and manage the regional marketing budget, ensuring responsible spending and return on investment
• Establish and maintain strong relationships with key stakeholders, including local dentists, healthcare professionals, and community organizations
• Support Community Relations Representatives in creating and executing referral-building initiatives to expand the regional network of referring partners
• Guide and support Community Relations Representatives in planning and executing local events, such as health fairs, school programs, and joint community initiatives.
• Ensure successful grand openings and special promotional activities across all locations
• Leverage CRM data to track regional performance trends, identify opportunities for growth, and provide data-driven coaching to Community Relations Representatives
• Monitor and evaluate team performance of using key performance indicators such as new patient referrals, new patient exams, and clinic net production revenue
• Provide regular reports and insights to senior leadership on regional sales and marketing performance
• Conduct regular onsite visits at clinics or events to shadow and mentor Community Relations Representatives
• Strong written and oral communication skills
• Strong analytical and problem-solving skills
• Strong organizational, project management, and budgeting skills
• Strong leadership and team management skills

Prerequisites for success:

• High School Diploma or equivalent required; Bachelor’s Degree in Marketing, Business Administration, or related field preferred
• External: Three (3) years of experience in multi-location sales and marketing management required; healthcare or service industries preferred
• Travel Requirements: Up to 75% travel, both in-state and out-of-state.
• Internal: One (1) year of experience in Community Relations Representative role with Smile Doctors of affiliated practice
• Strong knowledge of sales and marketing strategies from planning to execution
• Intermediate knowledge of sales or business management software
• Intermediate knowledge of Microsoft Office products and applications

We saved the best for last.

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 3 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

As the nation’s leading Orthodontic Support Organization, Smile Doctors is shaping the future of orthodontics through strategic partnerships with top local doctors. We provide best-in-class support services so our partner orthodontists can focus on what they do best — driving extraordinary treatment outcomes and providing patients with an unmatched experience.

With hundreds of partnered practices across the nation, our synergistic approach has made us the fastest-growing organization in our industry and produced an ever-expanding need for top talent as we continue our unprecedented trajectory. To us, there’s no such thing as “top of our game.” We’re always climbing higher — together. And as our business grows, there’s plenty of room for our team to grow their careers, too.

Our dynamic support services team is comprised of world-class professionals whose diverse experiences drive innovation and development. Together, we are committed to passionately helping others achieve their best, most confident smiles.