Regional Maintenance Supervisor

Bradley Company; Indianapolis (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in commercial real estate is seeking a Regional Maintenance Supervisor to oversee maintenance operations across multiple properties. This role involves managing a team, ensuring compliance with safety protocols, and maintaining property integrity. Ideal candidates will have extensive experience in maintenance supervision, strong customer service skills, and relevant certifications.

Qualifications

• Minimum of five (5) years of professional Maintenance Supervisor experience.
• EPA certification (Type II, III, or Universal) required.
• Preferred: Certifications such as CMRP or HVAC.

Responsibilities

• Oversee all phases of general repair and maintenance of assigned properties.
• Conduct routine property inspections and manage preventative maintenance programs.
• Lead and mentor the maintenance team, ensuring adherence to safety protocols.

Skills

Customer Service

Communication

Attention to Detail

Education

High school diploma or equivalent

Job description

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Bradley Company is a team of experienced and talented commercial real estate professionals. We serve the brokerage, property management, and facility maintenance needs of commercial and multi-family clients. Since 1978, we have over 300 professionals serving Indiana, Michigan, and Ohio.

We actively invest in our professionals' growth and are guided by our core values: entrepreneurial spirit, collaboration, integrity, and championing. Our purpose is to build partnerships, improve communities, and change lives.

Overview

The Regional Maintenance Supervisor, under the supervision of the Sr. Managing Director (Multifamily), oversees all phases of general repair, maintenance, physical condition, and preventative maintenance of assigned properties. The role ensures properties are maintained in good physical condition with stabilized fiscal operations. This position supervises maintenance supervisors across various portfolios and requires a passion for customer care and teamwork.

Essential Functions and Responsibilities

1. Lead and model adherence to company policies and professional appearance standards for the maintenance team, providing guidance and mentorship to property-level supervisors and technicians.
2. Approve timesheets, mileage, and expense reports; maintain employee certifications.
3. Track and analyze maintenance team performance using KPIs such as response times, work order completion rates, and budget adherence.
4. Conduct routine property inspections to ensure curb appeal and property integrity.
5. Monitor adherence to OSHA and company safety protocols.
6. Oversee timely unit turns, ensuring they meet marketing needs, and manage 24-hour on-call service requests.
7. Monitor customer service through work order processing and reports, providing backup and emergency support.
8. Coordinate and maintain security systems, fire alarms, and emergency services.
9. Manage preventative maintenance programs, including inspections, repairs, and compliance with building codes.
10. Procure bids for lawn care and snow removal, ensuring vendor documentation is current.
11. Collaborate with property management teams to plan and execute capital projects, overseeing vendor selection, timelines, and budgets.
12. Manage procurement and maintenance of grounds and maintenance equipment, maintaining vendor relationships.
13. Control expenses within budget, track costs, and report on efficiency trends.
14. Ensure purchases follow approval processes and leverage vendor relationships for cost savings.
15. Participate in process improvement initiatives.
16. Perform other duties as assigned.

Qualifications and Requirements

1. Minimum of five (5) years of professional Maintenance Supervisor experience.
2. Excellent customer service and communication skills; attention to detail; ability to lift/move objects up to 50 lbs.
3. EPA certification (Type II, III, or Universal) required.
4. Preferred: Certifications such as CMRP or HVAC.
5. Reliable transportation, valid U.S. Driver’s License, and auto insurance.
6. High school diploma or equivalent.

Note: To perform this role successfully, individuals must perform duties satisfactorily. Responsibilities may change with or without notice.

Bradley Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, or veteran status.