Automotive Maintenance Coordinator - Remote

Enterprise Mobility; Indianapolis (IN); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading mobility company is seeking an Automotive Maintenance Coordinator to provide technical support and advice related to automotive maintenance. This full-time remote position requires strong customer service skills and automotive knowledge. The role involves reviewing repair orders, negotiating service intervals, and communicating with clients and vendors. A comprehensive benefits package is offered, along with competitive pay based on experience and certifications.

Benefits

Paid Vacation

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Profit Sharing

Qualifications

• Six months of customer service and automotive maintenance or repair experience.
• Must be 18 or older and reside in Indianapolis, IN or surrounding counties.

Responsibilities

• Respond promptly to orders via phone and email.
• Review proposals to ensure proper services and pricing.
• Negotiate pricing and assess warranty applications.

Skills

Customer Service

Detail Orientation

Communication

Analysis

Flexibility

Education

Degree in Automotive Technology

Tools

Microsoft Office

Job description

Automotive Maintenance Coordinator - Remote

Join to apply for the Automotive Maintenance Coordinator - Remote role at Enterprise Mobility.

Overview

As we continue to build our team in support of our vision to be the world’s best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility, is excited to announce the opening of a Maintenance Coordinator position.

The Maintenance Coordinator will primarily provide automotive technical support and advice to Fleet Management groups, clients, and vendors related to scheduled maintenance and wear items. This includes reviewing repair orders according to manufacturer requirements, negotiating service intervals, fluids, and pricing, and providing approval.

Position Details

This is a full-time, work-from-home position allowing you to work from your residence in Indianapolis, IN or surrounding counties. Department operating hours are Monday through Friday, 6 a.m. - 9 p.m. CST, and Saturday, 7 a.m. - 4 p.m. CST. Schedules are based on business needs.

The pay range is $19.59 to $22.59 per hour, with additional compensation for weekend and evening shifts (up to $2.00/hour) and potential extra earnings for ASE certifications.

Benefits

Enterprise Fleet Management offers a comprehensive benefits package, including paid vacation and time off, medical, dental, and vision insurance, dependent and health savings accounts, life and disability insurance, fertility benefits, Employee Assistance Programs, profit sharing, 401(k) match, discounts, and more.

Responsibilities

• Respond promptly to orders via phone and email, maintaining friendly and efficient communication.
• Review proposals to ensure proper services and pricing according to manufacturer guidelines.
• Negotiate pricing, assess warranty applications, and create purchase orders.
• Contact clients for recommendations, explanations, and approvals.
• Advise internal partners on repair recommendations and costs.
• Suggest proper service locations for clients.

Qualifications

• Must be 18 or older and reside in Indianapolis, IN or surrounding counties in Indiana.
• Six months of customer service and automotive maintenance or repair experience.
• Preferred: Degree in Automotive Technology and ASE certifications.
• Proficiency in Microsoft Office.
• Willing to accept hourly rate of $19.59 - $22.59.
• Must meet technical requirements for remote work and be authorized to work in the U.S.

Additional Information

• Competencies include executing, customer service, detail orientation, analysis, communication, and flexibility.
• Work from home requires reliable high-speed internet with specified speed and latency.