Regional Lead Service Technician: Multi-Property Maintenance

Rich Smith Management; Little Rock (AR); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

Health, dental, vision insurance

PTO (Paid Time Off)

FSAs/HSAs

401(k) Retirement Plan

Travel across properties

Job summary

RichSmith Management is seeking a Lead Service Technician to oversee maintenance operations across six apartment communities in Central-North Arkansas (Mabelvale, Heber Springs, Cabot, Russellville). This full-time role offers competitive pay and excellent benefits and requires strong leadership to guide on-site teams.

Responsibilities include directing daily maintenance, implementing preventive plans, managing warranties and vendors, coordinating with subcontractors, and participating in hiring

Qualifications

• HVAC certification (EPA Type 2 or Universal) is required.
• Minimum 3 years of experience in a regional or senior-level maintenance role.
• Experience in new construction, remodeling, and building systems.
• Ability to perform or coordinate emergency repairs and contract subcontractors.
• Strong communication and team leadership skills.
• Ability to travel frequently and adapt to changing schedules.

Responsibilities

• Direct daily maintenance operations at multiple communities.
• Supervise and train on-site techs, groundskeepers, and other maintenance personnel.
• Implement preventive maintenance plans and major capital projects.
• Conduct Physical Needs Assessments and assist with budget planning.
• Review warranties and vendor relationships.
• Assist with new construction inspections and prepare punch lists.
• Lead site visits and readiness for state physical inspections.
• Develop companywide maintenance policies and training programs.
• Monitor expenses and suggest cost-saving strategies.
• Participate in hiring, evaluations, and training of maintenance staff.
• Stay informed on industry regulations, trends, and compliance standards.

Skills

Leadership

Project management

Budget planning

Train on-site staff

Communication

Job description

RichSmith Management is seeking a Lead Service Technician to oversee maintenance operations across six apartment communities in Central-North Arkansas (Mabelvale, Heber Springs, Cabot, Russellville). This full-time role offers competitive pay and excellent benefits and requires strong leadership to guide on-site teams.

Responsibilities include directing daily maintenance, implementing preventive plans, managing warranties and vendors, coordinating with subcontractors, and participating in hiring