Regional Laboratory Operations Leader

Socket.dev; Baltimore (MD); On-site; USD 170,000 - 230,000; Full time

Job summary

Microbac Laboratories, Inc. is seeking a Regional Director to oversee multiple accredited commercial laboratories, driving profitability, quality, and client satisfaction. The role requires leadership over technical operations, finance, and staff, with on-site oversight in the Baltimore, MD area.

The ideal candidate has 10+ years in lab leadership, P&L management experience, and strong communication skills. Travel up to 50% may be required, and a science degree is required.

Qualifications

• Bachelor’s degree with a science concentration is required.
• 10 years of prior commercial laboratory experience.
• Proven leadership experience.
• Experience managing P&Ls, budgeting, and forecasting.
• Excellent communication skills.
• Ability to analyze and report technical data.
• Ability to respond to sensitive or technical inquiries.
• Motivates others and manages through change.

Responsibilities

• Through strong, positive leadership, the Regional Director ensures the profitability of laboratory facilities through effective financial, human capital, and resource management and customer care.
• Leads, plans, organizes, and supports the activities and resources related to processing samples, consulting clients, or conducting research, in a manner that is cost effective while maintaining the highest level of quality.
• Establishes, enforces, and monitors criteria for operations, production, purchasing, record keeping, reporting, laboratory safety, waste handling and disposal, and client management.
• Builds strong relationships with clients through direct interactions.
• Provides customer support and communicate the capabilities of the laboratory to current and potential clients.
• Maintains the laboratory facilities to ensure a clean, safe and efficient working environment.
• Supports the Corporate functions, ensuring all policies and procedures are applied throughout the laboratories.
• Maintains staff by selecting, orienting, training, and motivating employees; maintaining a safe, secure, and legally compliant work environment; developing personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, appraising job results, and giving continual feedback; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.
• Evaluates technologies, manpower and competencies of staff and facilitates change where necessary.
• Explores new market areas and evaluates the feasibility of potential new business.
• Promotes a cohesive, collaborative team approach to daily operations.
• Ensures the facility, instrumentation and equipment are well maintained and are in good working order.
• Ensure that client and employee requests and concerns are addressed in an appropriate and timely manner.

Skills

Leadership

P&L management

Budget forecasting

Communication

Analytical skills

Education

Bachelor’s degree in science

Job description

Microbac Laboratories, Inc. is seeking a Regional Director to oversee multiple accredited commercial laboratories, driving profitability, quality, and client satisfaction. The role requires leadership over technical operations, finance, and staff, with on-site oversight in the Baltimore, MD area.

The ideal candidate has 10+ years in lab leadership, P&L management experience, and strong communication skills. Travel up to 50% may be required, and a science degree is required.