Regional ITSM and Project Coordinator EMEA - Tires

Continental; United States; Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

13th salary

Performance bonus

Christmas & Easter bonus

Seniority bonus

Flexible working time

Home office

International Work Environment & Trav…

Job summary

Continental ищет старшего регионального ITSM и координатора проектов в рамках IT-команды EMEA. Ваша роль — обеспечить соответствие глобальных IT-стандартов локальным бизнес-требованиям, управлять ITSM-процессами, качеством и рисками по регионам Tires, сотрудничать с локальными командами и центрами компетенции.

Вы будете поддерживать PMO, обучать менеджеров проектов и способствовать эффективной коммуникации между центром и регионами.

Qualifications

• Высшее образование в области информационных технологий; ITIL или аналогичная сертификация обязательна.
• Опыт 5–10 лет в IT или отрасли, минимум 3 года в релевантных IT-ролях; опыт в управлении ITSM и координацией проектов.
• Опыт в многонациональной среде, готовность к командировкам за пределами страны; отличные коммуникативные навыки на английском.
• Умение работать в матричной организации и лидировать в функциональной роли.

Responsibilities

• Руководство деятельностью ITSM, поддержка сервис-каталогов и соблюдение процессов ITSM.
• Внедрение и контроль IT-стандартов, обеспечение качества и управления рисками в регионе.
• Обеспечение коммуникации и сотрудничества между центральными и локальными IT-командами и бизнес-единицами.
• Поддержка PMO, обучение менеджеров проектов и координация проектов между уровнями организации.

Skills

ITIL

ITSM

Project Management

English (Advanced)

Education

Bachelor's degree in Information Technology

Tools

ITSM Tools

Job description

Описание

Continental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €19.7 billion in 2025 and currently employs around 78,000 people in 54 countries and markets. Tire solutions from the Tires group sector make mobility safer, smarter, and more sustainable. Its premium portfolio encompasses car, truck, bus, two-wheel, and specialty tires as well as smart solutions and services for fleets and tire retailers. Continental has been delivering top performance for more than 150 years and is one of the world’s largest tire manufacturers. In fiscal 2025, the Tires group sector generated sales of 13.8 billion euros. Continental's tire division employs more than 56,000 people worldwide and has 19 production and 16 development sites.

Задачи

We are looking for a Senior Regional ITSM and Project Coordinator to join our EMEA IT team. In this role, you will act as a strategic bridge between global IT standards and local business requirements, ensuring governance, quality, and risk management across all Tires locations in the region. You will collaborate closely with local IT teams, central competence centers, and business stakeholders to implement IT Service Management (ITSM), and risk management.

• ITSM Coordination: Lead IT Service Management activities, maintain service catalogs, and ensure compliance with ITSM processes.
• IT Governance & Quality: Implement and monitor IT standards, quality assurance measures, and risk management plans across regional locations.
• Communication & Collaboration: Facilitate knowledge sharing, networking, and collaboration between central and local IT teams and business units.
• Project Management Coordination: Support and train Project Managers, and liaise with the PMO Organization.

Требования

• Education: Bachelor’s or Diploma in Information Technology or related field; ITIL or similar certification is a must.
• Experience: 5–10 years in IT or industry, with at least 3 years in relevant IT roles. Strong background in IT Service Management and Project Management Coordination. Experience in multinational environments and willingness to travel internationally.
• Skills: Advanced knowledge of ITSM and Project Management. Strong communication skills in English. Understanding of IT regulations, compliance requirements, and emerging technologies in the EMEA region.
• Leadership: Ability to perform in a functional leadership role within a matrix organization.

Additional Information

• 13th salary
• Performance bonus
• Christmas & Easter bonus
• Seniority bonus
• Flexible working time
• Home office
• Competitive salaries & benefits
• Health & wellness (Life Assurance, Private Health and Dental Insurance, Sport activities, Canteen, 24/7 Helpline with Psychologists etc.)
• Different discounts (tires, glasses, medical, shopping, etc.)
• Relocation bonus for non-Timisoara Residents
• Professional development opportunities (in Technical and Leadership Areas)
• International Work Environment & Traveling Opportunities

Ready to drive with Continental?