Regional IT Lead: Infrastructure & Apps Leader

Ideal Tridon

Smyrna (TN)

On-site

USD 95,000 - 105,000

Full time

14 days+

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Job summary

Ideal Tridon in Smyrna, TN is seeking a Regional IT Lead to secure and optimize the company’s regional infrastructure. The role combines hands-on technical leadership with strategic project delivery across U.S.

locations, including servers, networking, end-user devices, and security controls. You will collaborate with the Manager, IT Operations and site teams to ensure reliable, scalable IT services, maintain documentation, manage changes, and mentor regional IT staff while traveling up to 20%

Qualifications

Bachelor’s degree in IT or related field, or equivalent experience.
At least 5 years of progressive IT experience in a multi-site environment.
Hands-on experience with Windows Server, AD/Azure, Microsoft 365, and network infrastructure.
Experience with enterprise apps like SharePoint Online, SolidWorks, DocuWare, Salesforce, or similar.

Responsibilities

Serve as senior escalation point for Level 2/3 issues across U.S. locations.
Administer and maintain regional infrastructure (servers, network, endpoints, telephony).
Coordinate with vendors and application owners for deployments and changes.
Plan, test, and execute infrastructure changes with proper approvals.
Provide guidance to regional IT staff and ensure knowledge transfer.