Regional Insurance Operations Leader

Insight Global; City of Poughkeepsie (NY); On-site; USD 110,000 - 170,000; Full time

Job summary

A national insurance agency seeks a Regional/Division Manager to oversee daily operations and lead a team focused on business and personal insurance solutions. The ideal candidate will manage accounts, enforce quality control, and cultivate a positive work environment. Responsibilities include mentoring staff, implementing workflows, and ensuring client satisfaction. Previous experience in the insurance sector with a focus on leadership and team management is essential for success in this role.

Qualifications

• Experience in managing a team in the insurance industry.
• Proven track record in client retention and account management.
• Strong leadership skills to build and mentor teams.

Responsibilities

• Oversee day-to-day operations of the Insurance Account Managers and Customer Service Representatives.
• Ensure recruitment and mentorship of team members.
• Implement and continuously improve workflows for higher productivity.

Skills

Leadership

Team Management

Client Retention

Quality Control

Communication

Job description

A national insurance agency seeks a Regional/Division Manager to oversee daily operations and lead a team focused on business and personal insurance solutions. The ideal candidate will manage accounts, enforce quality control, and cultivate a positive work environment. Responsibilities include mentoring staff, implementing workflows, and ensuring client satisfaction. Previous experience in the insurance sector with a focus on leadership and team management is essential for success in this role.