Regional HVAC Support & Sales Specialist

gemairedistributors; Miami (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Gemaire Distributors is seeking a Rapid Regional Support Associate to travel within a region to provide branch support, drive sales, and assist in supervising Counter and Warehouse staff. You will deliver strong customer service and support daily operations across multiple branches.

The role emphasizes regional collaboration, training, and upholding safety and company policies, with a focus on HVAC products and wholesale distribution. Occasional travel is required.

Qualifications

• 1+ year experience in HVAC, customer service, warehousing/distribution or retail.
• Knowledge of air conditioning, heating and ventilation equipment at wholesale distribution level preferred.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently, but meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast paced environment.
• A willingness to learn and grow with our Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment.
• Must have a clean driving record for at least the past 3 years.

Responsibilities

• Represent GEMAIRE as a leader in the industry ensuring maximum sales.
• Travel to branches assigned by the Area Operations Manager for specific assignments and/or general branch support (counter and warehouse).
• Maintain effective communication and collaboration with internal and external sales personnel, vendors, and contractors.
• Support branch staffing needs as directed by the Area Operations Manager (counter and warehouse).
• Identify and address training opportunities related to safety, procedures, and workflow.
• Maintain up-to-date knowledge of company policies and procedures.
• Share best practices across the region to improve team efficiency and effectiveness in daily tasks.
• Support training and development of team members to elevate branch standards.
• Assist with resolution of customer relationship issues involving dealers and end users.
• Pick, receive, and stock product accurately and properly; lead by example.
• Provide observations and recommendations from branch visits to the Area Operations Manager to strengthen the division team.
• Complete sales order processing for customers, including upselling associated items.
• Perform other duties as assigned.

Skills

Sales

Customer service

Interpersonal skills

Problem solving

Multitasking

Independent work

Microsoft Office

Clean driving record

Education

Bachelor’s or Associate’s Degree

Tools

Microsoft Office

Job description

Gemaire Distributors is seeking a Rapid Regional Support Associate to travel within a region to provide branch support, drive sales, and assist in supervising Counter and Warehouse staff. You will deliver strong customer service and support daily operations across multiple branches.

The role emphasizes regional collaboration, training, and upholding safety and company policies, with a focus on HVAC products and wholesale distribution. Occasional travel is required.