Regional HVAC Support & Sales Specialist

Gemaire Distributors, LLC; Florida; On-site; USD 45,000 - 65,000; Full time

Job summary

GEMAIRE Distributors, LLC seeks a Rapid Regional Support Associate to travel to HVAC branches within a region, providing counter and warehouse support, sales assistance, and on-the-job training. You will foster strong customer relationships, assist management with daily tasks, and help maintain branch standards across locations.

The role emphasizes responsive service, teamwork, and ability to operate in a fast-paced environment while supporting branch operations and regional initiatives.

Qualifications

• Minimum 1+ year experience in HVAC, customer service, warehousing/distribution or retail.
• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level preferred.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.

Responsibilities

• Represent GEMAIRE as a leader in the industry ensuring maximum sales.
• Travel to branches assigned by the Area Operations Manager for specific assignments and/or general branch support (counter and warehouse).
• Maintain effective communication and collaboration with internal and external sales personnel, vendors, and contractors.
• Support branch staffing needs as directed by the Area Operations Manager (counter and warehouse).
• Identify training opportunities related to safety, procedures, and workflow.
• Maintain up-to-date knowledge of company policies and procedures.
• Share best practices across the region to improve team efficiency and effectiveness in daily tasks.
• Support training and development of team members to elevate branch standards.
• Assist with resolution of customer relationship issues involving dealers and end users.
• Pick, receive, and stock product accurately; lead by example.
• Provide observations and recommendations from branch visits to the Area Operations Manager to strengthen the division team.
• Complete sales order processing for customers, including upselling associated items.

Skills

Sales

Customer service

Team coordination

Multi-tasking

Communication

Education

Bachelor’s or Associate’s Degree

Tools

Microsoft Office

Job description

GEMAIRE Distributors, LLC seeks a Rapid Regional Support Associate to travel to HVAC branches within a region, providing counter and warehouse support, sales assistance, and on-the-job training. You will foster strong customer relationships, assist management with daily tasks, and help maintain branch standards across locations.

The role emphasizes responsive service, teamwork, and ability to operate in a fast-paced environment while supporting branch operations and regional initiatives.