Regional HVAC Support & Sales Specialist

gemairedistributors; Fort Myers (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Gemaire Distributors in the United States seeks a Rapid Regional Support Associate to travel to branches within a region to provide branch support (counter and warehouse) and assist with daily operations. You will deliver strong sales and service, supervise and train Counter/Warehouse Associates, and help management with routine tasks.

The role emphasizes customer service and teamwork. Ideal candidates have 1+ year HVAC or related experience, knowledge of HVAC equipment, and a willingness to

Qualifications

• Minimum 1+ year experience in HVAC, customer service, warehousing/distribution or retail.
• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level preferred.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently, but meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast paced environment.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment.
• Must have a clean driving record for at least the past 3 years.

Responsibilities

• Represent GEMAIRE as a leader in the industry ensuring maximum sales.
• Travel to branches assigned by the Area Operations Manager for specific assignments and/or general branch support (counter and warehouse).
• Maintain effective communication and collaboration with internal and external sales personnel, vendors, and contractors.
• Support branch staffing needs as directed by the Area Operations Manager (counter and warehouse).
• Identify and address training opportunities related to safety, procedures, and workflow.
• Maintain up-to-date knowledge of company policies and procedures.
• Share best practices across the region to improve team efficiency and effectiveness in daily tasks.
• Support training and development of team members to elevate branch standards.
• Assist with resolution of customer relationship issues involving dealers and end users.
• Pick, receive, and stock product accurately and properly; lead by example.
• Provide observations and recommendations from branch visits to the Area Operations Manager to strengthen the division team.
• Complete sales order processing for customers, including upselling associated items.
• Perform other duties as assigned.

Education

Bachelor’s or Associate’s Degree preferred

Job description

Gemaire Distributors in the United States seeks a Rapid Regional Support Associate to travel to branches within a region to provide branch support (counter and warehouse) and assist with daily operations. You will deliver strong sales and service, supervise and train Counter/Warehouse Associates, and help management with routine tasks.

The role emphasizes customer service and teamwork. Ideal candidates have 1+ year HVAC or related experience, knowledge of HVAC equipment, and a willingness to