Regional HVAC Support & Sales Specialist

Gemaire Distributors, LLC; Fort Walton Beach (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Gemaire Distributors, LLC is seeking a Rapid Regional Support Associate to travel among branches, provide counter and warehouse support, and deliver exceptional sales and service. You will assist management, train staff, and help ensure efficient daily operations across the region.

The role emphasizes strong customer relations, teamwork, and a proactive approach to branch improvements. A valid driving record and HVAC knowledge are required for success.

Qualifications

• Minimum 1+ year experience in HVAC, customer service, warehousing or retail.
• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level preferred.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently, but meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast paced environment.
• A willingness to learn and grow with our Company.
• Proven commitment to customer service and a safe work environment.

Responsibilities

• Represent GEMAIRE as a leader in the industry ensuring maximum sales.
• Travel to branches assigned by the Area Operations Manager for specific assignments and/or general branch support (counter and warehouse).
• Maintain effective communication and collaboration with internal and external sales personnel, vendors, and contractors.
• Support branch staffing needs as directed by the Area Operations Manager (counter and warehouse).
• Identify and address training opportunities related to safety, procedures, and workflow.
• Maintain up-to-date knowledge of company policies and procedures.
• Share best practices across the region to improve team efficiency and effectiveness in daily tasks.
• Support training and development of team members to elevate branch standards.
• Assist with resolution of customer relationship issues involving dealers and end users.
• Pick, receive, and stock product accurately and properly; lead by example.
• Provide observations and recommendations from branch visits to the Area Operations Manager to strengthen the division team.
• Complete sales order processing for customers, including upselling associated items.

Skills

HVAC knowledge

Customer service

Sales experience

Communication

Multitasking

Independent work

Microsoft Office

Clean driving record

DOT compliance

Team training

Education

Bachelor’s or Associate’s Degree preferred

Tools

Microsoft Office

Job description

Gemaire Distributors, LLC is seeking a Rapid Regional Support Associate to travel among branches, provide counter and warehouse support, and deliver exceptional sales and service. You will assist management, train staff, and help ensure efficient daily operations across the region.

The role emphasizes strong customer relations, teamwork, and a proactive approach to branch improvements. A valid driving record and HVAC knowledge are required for success.