Regional HR Manager - East

GTRC Services, Inc.; Westlake Village (CA); Remote; USD 85,000 - 120,000; Full time

Job summary

A leading company is seeking a Regional HR Manager for a remote role with travel requirements. This position involves coaching leaders, managing HR activities, and supporting recruitment strategies while ensuring compliance with labor laws. The ideal candidate will have significant experience in employee relations and a strong background in people management, particularly in a retail environment.

Qualifications

• Minimum of 5 years of professional experience in employee relations and/or human resources.
• 2+ years of People Management experience; preferably in a fast-paced Retail environment.

Responsibilities

• Coach leaders and manage day-to-day HR activities.
• Conduct investigations regarding employee concerns and advise managers.
• Support recruiting strategy by interviewing Store Manager and District Manager candidates.

Skills

Employee Relations

Performance Management

Coaching

Conflict Resolution

Job description

Job Description

This is a remote role. We are looking for candidates based on the East Coast, with the ability to travel 30% of the year.

KEY RESPONSIBILITIES

The Regional HR Manager is responsible for coaching leaders, providing solutions, setting the HR vision, and managing all day-to-day HR activities. This role works closely and consultatively with Retail leaders to provide full cycle HR support, using both strategic and hands-on methods. The role will influence teams to translate business needs into a people-first strategy and build trust in every interaction by modeling Guitar Center's core values.

Job Responsibilities:

1. Partner with Regional Vice President and District Managers to review, manage and optimize team performance through performance management, succession planning, and employee development.
2. Conduct investigations regarding employee concerns and advise managers in resolving highly complex, and often ambiguous, employee relations situations.
3. Partner with managers on the development of corrective action and implementation of performance improvement plans.
4. Coach and advise managers on the performance management process and partner with them on solutions.
5. Coach and drive accountability of managers with the annual performance review process.
6. Promote knowledge and understanding of company policies and relevant employment laws through coaching, communication, and training.
7. Partner with the Field HR team on innovative and long-term solutions to prevent issues.
8. Support recruiting strategy by interviewing Store Manager and District Manager candidates and providing feedback and recommendations.
9. Proactively provide thoughtful and actionable feedback to Field leaders.
10. Review and analyze business metrics such as turnover, diversity reporting, exit surveys, and engagement data to recommend systemic improvements.
11. Support and contribute to change efforts for business initiatives.
12. Monitor the "pulse" of employees regularly to ensure high engagement levels.
13. Work closely with the Regional Vice President to drive recommendations, accountability, and changes to positively impact performance, engagement, and retention.
14. Maintain current knowledge of Federal and Local labor law updates, partnering with Legal or other relevant Departments as needed to ensure compliance.
15. Other duties as assigned.

REQUIREMENTS:

Qualifications

• Flexible availability with the ability to travel up to 30% of the time.
• Minimum of 5 years of professional experience in employee relations, and/or human resources.
• 2+ years of People Management experience; preferably in a fast-paced Retail environment.