Sr. Services Consultant, Workforce Management

Dayforce; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

A leading company is seeking a Senior Services Consultant for Workforce Management. This role involves guiding the design and delivery of consulting services, leveraging expertise in HCM and SaaS technology. The ideal candidate will have a strong background in HCM consulting, manage multiple projects, and influence outcomes through leadership. The position is open to remote work across the United States.

Benefits

Competitive pay

Benefits

Opportunities for personal and professional development

Volunteer days

Community impact initiatives

Qualifications

• 3+ years of HCM consulting experience.
• 2+ years of HCM implementation or applications consulting experience.

Responsibilities

• Provide Consulting Services to Customers.
• Lead engagements to help customers understand Dayforce's impact.
• Manage multiple projects and customers simultaneously.

Skills

HCM consulting

Customer relationship management

Change management

Organizational readiness

Business process mapping

Education

Bachelor’s degree

Master’s degree

Tools

Microsoft Office

Dayforce modules

Job description

Sr. Services Consultant, Workforce Management

United States

Job Description

Posted Wednesday, May 14, 2025 at 4:00 AM | Expires Tuesday, July 15, 2025 at 3:59 AM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity, and compliance for the global workforce. Our brand promise - Makes Work Life Better TM - reflects our commitment to employees, customers, partners, and communities globally.

Location: Work is what you do, not where you go. We are open to remote work and can hire anywhere in the United States or Canada.

About the opportunity

The Senior Services Consultant guides the design and delivery of Dayforce Consulting Services engagements, leveraging Dayforce to meet customer requirements, and provides oversight to team members. The ideal candidate is an expert in HCM consulting with a strong SaaS technology foundation, experienced in multiple projects of varying size and complexity, with a track record of project excellence. They work independently with customers, influencing outcomes through their knowledge and leadership, and enjoy coaching others.

What you'll get to do

• Provide Consulting Services to Customers
• Lead engagements that help prospects and customers understand how Dayforce impacts HR service delivery, including processes, policies, user experience, organization design, governance, business case, reporting, and analytics.
• Ensure smooth knowledge transfer to the Dayforce Implementation team.
• Serve as a subject matter expert on strategic implementations, assisting on projects of various sizes and complexities.
• Lead internal and external project and design meetings, providing status updates on consulting activities and deliverables.
• Conduct peer reviews and internal quality assurance activities.
• Lead or advise on Organizational Readiness best practices and support Dayforce rollout preparations.
• Establish credibility and rapport with stakeholders at all levels, including executives.
• Manage difficult conversations confidently and take necessary stances in the best interest of the project.
• Engage with multiple projects and customers simultaneously.
• Contribute to Internal Consulting Services Initiatives, including designing solutions and sharing best practices.
• Lead the SME program in at least one area of expertise.
• Participate in process improvement initiatives and internal knowledge sharing.
• Stay current with product releases and functionalities, mentoring others on new features.
• Support sales through solution reviews, scoping, and estimation assistance.

Skills and Experience we value

• Bachelor’s degree or equivalent experience; Master’s degree is a plus.
• 3+ years of HCM consulting experience, with focus on Time & Attendance, Schedules, Pay Rules, Organizational Structure, and Leave Policies.
• 2+ years of HCM implementation or applications consulting experience.
• Experience in business process mapping, organization readiness, and technology enablement.
• Change management experience is an asset.
• Technical proficiency in HR operations and SaaS domain, with advanced knowledge of Dayforce modules.
• Ability to simplify complex technical/business requirements.
• Proficiency in Microsoft Office.
• Deep understanding of industry-specific best practices for Dayforce implementations.

Functional Skills

• Excellent customer relationship management and business acumen.
• Ability to manage multiple projects and priorities.
• Strong organizational, communication, and facilitation skills.
• Mentoring skills for junior consultants and peer reviews.
• Ability to provide solution guidance during sales cycles.
• Willingness to travel as needed.

What’s in it for you

Dayforce values diversity and is committed to supporting employee well-being, growth, and community involvement. We offer competitive pay, benefits, and opportunities for personal and professional development, including volunteer days and community impact initiatives.

About the Salary Ranges

The salary range provided is a guide; final compensation depends on experience, skills, location, and other factors. We are committed to offering fair and competitive packages.

Fraudulent Recruiting

Beware of recruiting scams. Legitimate contacts will use @dayforce.com or @Ceridian.com email addresses. We do not request money or personal data during recruitment. For concerns, visit: https://www.dayforce.com/be-aware-of-recruiting-fraud