Regional HR Manager

PLS Logistics Service; Chicago (IL); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical / dental / vision coverage

401(k)

Vacation and advancement opportunities

Training programs

Job summary

PLS Logistics Service is seeking a Regional Manager of Human Resources to lead HR support across multiple units, fostering a high-trust environment and coaching leadership. This consultative role mitigates employment risks and drives actionable recommendations to improve the employee experience.

Responsibilities include investigations, data analysis, policy guidance, and collaboration with cross-functional teams to align with company goals.

Qualifications

• 10+ years of progressive experience in human resources with a focus on employee relations in a multi-unit environment.
• Strong written and verbal communication skills are required.
• Knowledge of federal, state, and local employment laws and regulations.
• Ability to influence leaders and provide independent analysis and recommendations.

Responsibilities

• Partner with field leadership to assess and resolve medium to high complex HR matters.
• Engage proactively with employees to understand the needs of a diverse workforce.
• Conduct investigations and implement timely actions with well-documented findings.
• Prepare written summaries of findings and share with leadership.
• Proactively identify HR and employee relations trends and advise accordingly.
• Support leadership through change and maintain operational excellence.
• Monitor HR data and develop insights for action planning.
• Explain company policies and regulatory requirements to leadership.
• Assist with disciplinary actions and terminations when needed.

Skills

Employee relations

Regulatory knowledge

Coaching leadership

Communication skills

Change management

Data analysis

Tools

Word

Excel

PowerPoint

Job description

This job is located at 1 S. Wacker Dr., Chicago, IL, 60606

The Regional Manager of Human Resources is a consultative position that provides guidance to support a positive work environment aligned with achieving company goals. This role will enhance the level of human resources support by fostering a high level of employee trust, while providing effective coaching and advice to leadership. This position plays a pivotal role in mitigating employment-related risks, analyzing trends, and making proactive recommendations.

Job Responsibilities

• Partner with field leadership in assessing and resolving medium to high complex human resources matters, seeking input as appropriate and influencing business leaders to take appropriate courses of action.
• Engage proactively with employees to understand the needs of our diverse workforce.
• Conduct prompt, thorough investigations in response to employee complaints. Identify, recommend, and oversee implementation of appropriate actions to accomplish a timely resolution.
• Prepare well‑documented written summaries of findings.
• Proactively work with other support center departments.
• Proactively identify internal and external human resources and employee relations trends.
• Support leadership and teams through change, maintaining operational excellence, and addressing potential challenges proactively.
• Remain current regarding regulatory changes impacting assigned regions.
• Propose and recommend proactive strategies to support company goals and improve employee experience.
• Provide partnership, counsel, and expertise to business leaders to drive business outcomes through highly engaged and high performing teams.
• Explain company policies, procedures and governmental regulations, and the need for compliance with all levels of leadership.
• Assist leadership with handling and preparation of disciplinary actions and terminations.
• Track and monitor data in HR systems in a timely manner.
• Develop and compile statistics and reports for leadership use.
• Analyze HR metrics (e.g., exit interviews, engagement results, etc.) and develop insights to drive action planning.
• Champion and show PLS’ culture and core values through corresponding behavior and actions.
• Must be able to facilitate content during regional and/or department meetings.
• Help foster a work environment that promotes teamwork, meaningful performance feedback, recognition, mutual respect, and employee satisfaction.
• Perform or assist with other duties and projects assigned.

Job Requirements

• 10 plus years of progressive experience in human resources with a focus on employee relations in a multi‑unit, geographically diverse field‑support position within a fast‑paced industry such as retail or hospitality.
• Superior written and verbal communication skills.
• Must have demonstrated problem solving, judgment and conflict resolution skills with the ability to provide high‑quality independent analysis, conclusions, and recommendations.
• Knowledge and understanding of federal, state, and local employment laws and regulations.
• Ability to exercise sound judgment and make decisions in a manner consistent with the essential job functions and company policies.
• A demonstrated team‑orientation with all levels of employees.
• Ability to quickly build trusting relationships, gain credibility, and partner with leaders and peers.
• Ability to effectively manage change and complex situations.
• Ability to handle sensitive and confidential information.
• Proven planning, priority setting, and time management skills.
• Ability to achieve results in a fast‑paced dynamic environment with shifting priorities and deadlines.
• Strong technical/computer skills including Word, Excel, and PowerPoint.
• Enthusiasm for business and a passion for driving results.
• Demonstrated organization, strong attention to detail and follow‑up skills.

Working Conditions and Physical Requirements

• This role requires regular in‑person collaboration with team members at our Chicago Support Center.
• Must be able to sit and/or stand for extended periods.
• Must be able to lift to 15 lbs. with little assistance.
• Travel is required for this role, with approximately 25% travel expected based on business needs.

Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

$85,000 - $95,000 USD

PLS is an Equal Employment Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug‑free workplace and provides reasonable accommodations to applicants with disabilities. If you need accommodation during any part of the application or hiring process, please contact your recruiter or a member of our Human Resources team at [e-mail] to make arrangements. Accommodation requests are reviewed on a case‑by‑case basis.

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment.