Regional General Manager

The Ghoman Group; Indianapolis (IN); On-site; USD 70,000 - 105,000; Full time

Job summary

The Ghoman Group is seeking a Regional General Manager to oversee hotel operations across properties, drive profitability, guest satisfaction, and team development. You will lead General Managers, ensure brand standards, and optimize revenue, cost controls, and guest experiences.

Candidates should have 5+ years of hotel management experience, strong P&L skills, and a proven track record with major brands. This on-site leadership role offers a competitive salary in Indianapolis and opportunities

Qualifications

• 5+ years of hotel management experience, preferably at GM/Regional level.
• Strong knowledge of P&L, budgeting, payroll, and labor cost management.
• Experience with major hotel brands (IHG, Marriott, Hilton) preferred.
• Proven ability to lead and develop management teams.
• Excellent communication and problem-solving skills.

Responsibilities

• Oversee daily hotel operations and leadership for General Managers and department heads.
• Ensure properties meet brand, safety, quality, and service standards.
• Monitor financial performance including revenue, payroll, expenses, and profitability.
• Develop strategies to improve occupancy, ADR, RevPAR, and guest satisfaction.
• Review P&L statements, budgets, forecasts, and KPIs.
• Collaborate with Sales and Revenue Management to maximize revenue.
• Travel between properties as needed to provide leadership.

Skills

Hotel operations leadership

P&L management

Budgeting

Staff development

Guest services

Communication

Education

Bachelor's degree in Hospitality Management or Business Administration

Tools

PMS

Microsoft Office

Job description

REGIONAL GENERAL MANAGER

Location: Holiday Inn Express & Suites Indianapolis W – Airport Area | 5855 Rockville Road, Indianapolis, IN 46224
Salary: $70,000 – $105,000 per year, based on experience
Contact: Mr. Alex | 317-600-9820

POSITION SUMMARY

The Ghoman Group is seeking an experienced and results-driven Regional General Manager to oversee hotel operations, financial performance, guest satisfaction, team development, and operational standards. The ideal candidate will have strong hotel leadership experience and the ability to drive operational excellence, profitability, and guest satisfaction.

KEY RESPONSIBILITIES

• Oversee daily hotel operations and provide leadership to General Managers and department heads.

• Ensure properties meet company, brand, safety, quality, and service standards.

• Monitor hotel financial performance, including revenue, payroll, expenses, and profitability.

• Develop strategies to improve occupancy, ADR, RevPAR, guest satisfaction, and overall profitability.

• Review P&L statements, budgets, forecasts, and key performance indicators.

• Work closely with Sales and Revenue Management teams to maximize revenue.

• Recruit, train, coach, and develop hotel leadership teams.

• Establish performance expectations and maintain management accountability.

• Monitor staffing levels, labor costs, scheduling, and productivity.

• Conduct regular property inspections and address operational deficiencies.

• Ensure proper housekeeping, maintenance, safety, and front-office standards.

• Build strong relationships with guests, employees, vendors, ownership, and brand representatives.

• Assist with budgeting, forecasting, business planning, renovations, and capital improvement projects.

• Identify opportunities to control expenses while maintaining quality and guest satisfaction.

• Support hotel management teams with problem-solving, employee relations, and operational challenges.

• Travel between assigned properties as needed to provide leadership and operational support.

QUALIFICATIONS

• 5+ years of hotel management experience, preferably as a General Manager, Regional Manager, Area Manager, or senior hotel leader.

• Strong knowledge of hotel operations, P&L management, budgeting, payroll, and labor costs.

• Experience with IHG, Marriott, Hilton, or another major hotel brand preferred.

• Strong understanding of front office, housekeeping, maintenance, sales, revenue management, and guest services.

• Proven ability to lead, coach, and develop management teams.

• Excellent communication, organizational, and problem-solving skills.

• Strong financial and business acumen.

• Ability to analyze operational reports and implement corrective action.

• Proficiency with hotel PMS, Microsoft Office, and standard hotel management systems.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

LEADERSHIP EXPECTATIONS

• Strong leadership and accountability

• Financial and business acumen

• Excellent guest-service mindset

• Team-building and employee-development skills

• Strategic thinking and decision-making

• Strong communication and negotiation skills

• Professionalism and integrity

• Ability to perform effectively in a fast-paced hotel environment

COMPENSATION

$70,000 – $105,000 per year, based on qualifications, experience, and leadership background.