Director, Biomedical Services III

Intelas; Chicago (IL); In loco; USD 110.000 - 165.000; Tempo pieno

Descrizione del lavoro

Intelas in Chicago seeks a temporary interim Regional Manager to lead maintenance and clinical equipment programs, ensure ISO 13485/QMS compliance, and direct regional growth according to company policy.

You will drive KPI improvements, manage planned maintenance with external vendors, mentor staff, and oversee safety, quality, and productivity across the account.

Competenze

• Seven+ years servicing hospital clinical equipment.
• On-site supervision of hospital technicians preferred.
• Expert knowledge of electronic circuitry and equipment maintenance.

Mansioni

• Serve as temporary interim Regional Manager during their absence.
• Implement KPI improvement strategies.
• Maintain ISO 13485 certification standards and QMS policies.
• Plan, organize, and direct regional growth and financial performance.
• Manage planned maintenance and safety testing of clinical equipment.
• Analyze, repair, and test electronic/electromechanical equipment.
• Lead team huddles and meetings; mentor assigned managers.
• Respond to calls from clinical departments to rectify issues.
• Ensure client service aligns with satisfaction surveys.

Conoscenze

Leadership

KPI management

Team mentoring

Client service

Planning & organizing

Problem solving

Communication

5S methodology

Budget & cost control

Formazione

Bachelor’s Degree in biomedical equipment technology or electronic equipment or equivalent

Military training preferred

Strumenti

CMMS

Descrizione del lavoro

Serve as temporary interim Regional manager during their absence

Implement KPI improvement strategies

Maintain compliance on company ISO:13485 certification standards/QMP policies and requirements

Planning, organizing, and directing the growth, effectiveness and financial performance of the client contract in accordance with company policies and procedures

Manage planned maintenance and electrical safety testing of clinical equipment, devices and systems, and monitor completion of planned maintenance activities performed by outside vendors

Analyze, repair, and test electronic and electromechanical equipment

Provide input on client capital replacement strategies for medical equipment and the maintenance requirements

Lead team huddles and meetings

Respond expeditiously to calls from clinical departments, and customers to evaluate and rectify valid operator complaints and concerns

Display effective client service in accordance with client satisfaction survey protocol

Follow 5S methodology

Participate in regional succession and backfill planning

Mentor and train assigned managers on administrative and personnel matters

Provide leadership and managerial oversight to direct reports, as assigned, maintaining optimum productivity, quality, and efficiency.

Participate in the hiring process to meet staffing objectives

Supervise and instruct personnel in the safe use, application, testing, planned maintenance and repair of all types of clinical equipment technologies and systems

Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment

Responsible for engagement survey action plan

Responsible for productivity and staffing that is appropriate to the account(s)

Manage disciplinary issues and other employee relations concerns with guidance from Human Resources

Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis.

Responsible for preparation and implementation of specific development and training specific plans for region and key high potential management personnel

Establish and administer on-call schedule; assume on-call responsibilities as necessary

Prepare, present, and explain the equipment database (CMMS) reports

Maintain accurate inventory and documentation on all equipment, inspections and equipment repairs and failures

Manage the equipment database (CMMS) and be able to generate fail code, corrective and planned maintenance completion reports.

Review outcome of planned maintenance actions and make recommendations to department staff concerning improvements

Research and initiate orders for repair parts, working within established budget parameters. Generate purchase orders and effectively find second-source parts

Provide accurate and timely database management of CMMS in accordance with QMS policies and procedures

Maintain accurate records of repairs, calibration, and tests

Perform other duties as assigned that are intrinsic to the successful operation of the business

QUALIFICATIONS:

Education:

Bachelor’s Degree in biomedical equipment technology or electronic equipment or equivalent

Military training preferred

Experience:

Minimum of seven years servicing a broad representation of clinical/patient care equipment in a hospital environment

Minimum of five years of on-site supervision of hospital technicians preferred

Expert knowledge of electronic circuitry and technical aspects of the operation, repair, and planned maintenance of electronic and electromechanical equipment