Regional Fixed Ops Director: Profit & Service Leadership

Fox Motors; Grand Rapids (MI); On-site; USD 150,000 - 210,000; Full time

Job summary

Fox Motors is seeking an experienced Fixed Operations Director to oversee our multi-location service and parts operations in Michigan. The role reports to the Vice President of Fixed Operations and focuses on driving profitability, improving CSI, and deploying group-wide initiatives.

You will lead service and parts managers, mentor technicians, manage multi-million dollar P&L responsibilities, and partner with leadership to forecast revenue and optimize software platforms across locations.

Qualifications

• 5+ years in automotive Fixed Operations or Service Director roles.
• Proven ability to manage multi-million dollar P&Ls and meet OEM targets.
• Strong leadership, communication, and data-driven decision skills.

Responsibilities

• Oversee service and parts departments across multiple locations.
• Drive profitability through optimized absorption, expenses, and asset utilization.
• Lead recruitment, training, and retention of managers and technicians.
• Collaborate with VP to forecast revenue and deploy software platforms.

Skills

Leadership

Strategic thinking

Data-driven decision making

DMS knowledge

Communication

Tools

DMS software platforms

Job description

Fox Motors is seeking an experienced Fixed Operations Director to oversee our multi-location service and parts operations in Michigan. The role reports to the Vice President of Fixed Operations and focuses on driving profitability, improving CSI, and deploying group-wide initiatives.

You will lead service and parts managers, mentor technicians, manage multi-million dollar P&L responsibilities, and partner with leadership to forecast revenue and optimize software platforms across locations.