Regional Field Services Lead - Multi-Site Ops

CloudFactory; Austin (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

OSHA 30-Hour Construction cert. with 1

Job summary

CloudFactory is seeking a Regional Field Services Lead based in Austin, Texas to oversee field operations across the United States. You will manage a distributed team of field technicians at active construction sites, ensuring scheduled captures and installations meet quality standards and SLAs while controlling costs and staffing.

In this role you will travel to sites, launch new projects, train teams, uphold safety standards (OSHA), and represent CloudFactory to clients.

Qualifications

• The role requires 5+ years in operations management, project management or service delivery.
• Experience managing field-based or multi-site operations with a distributed workforce.
• Experience delivering against client SLAs in a service or outsourced delivery model.
• Experience hiring, onboarding and retaining hourly or field-based staff.

Responsibilities

• Plan and run day-to-day capture and installation operations across US sites, achieving all contracted captures.
• Own and maintain the capture and installation schedule for every site with local leads.
• Lead the launch of new projects: confirm site readiness, access and safety inductions.
• Travel to sites to observe captures, resolve issues and build relationships with site managers.
• Ensure field safety with PPE and OSHA standards and zero incidents.
• Manage capture equipment inventory, shipping, maintenance and replacements.
• Support rollout of new field services, including beacon installation and training.

Skills

Operations management

Project management

Field operations

Staffing & recruitment

Leadership

Safety compliance

Data analysis

Google Workspace

Tools

Microsoft Project

Scheduling software

Job description

CloudFactory is seeking a Regional Field Services Lead based in Austin, Texas to oversee field operations across the United States. You will manage a distributed team of field technicians at active construction sites, ensuring scheduled captures and installations meet quality standards and SLAs while controlling costs and staffing.

In this role you will travel to sites, launch new projects, train teams, uphold safety standards (OSHA), and represent CloudFactory to clients.