Regional Field Service Technician - Travel-Heavy (AGV/RS)

Kion Group

Dallas (TX)

Remote

USD 50,000 - 52,000

Full time

4 days ago

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Benefits offered by this job

Career development

Competitive compensation and benefits

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Global opportunities

Job summary

Dematic Corporation is hiring a Regional Field Service Technician to service and repair Dematic systems across North America. The role requires extensive travel (100%), with overtime and weekend work likely. Travel expenses are provided, and remote work is travel-based.

The successful candidate will troubleshoot electromechanical equipment, train customers, and maintain thorough service documentation. A technical education and hands-on experience with material handling equipment are essential.

Qualifications

Trade school graduate or two-year Associate’s degree in mechanical/electrical technician program.
Bachelor's degree in engineering preferred.
Two years (minimum) experience in troubleshooting electromechanical and/or mechanical equipment.
Must be willing to travel on short notice and spend more than 80% of the time traveling.
May be away from home for extended periods; travel expenses provided.
Willingness to work weekends, holidays, and off shifts.
Working knowledge of PC software and ability to write trip reports.

Responsibilities

Participates in semi-complex equipment trials, investigative tests, repairs and overhauls.
Participates in training customers on semi-complex products and services.
Performs semi-complex maintenance on tools and test equipment, and documents inspections and repairs.
Responds to semi-complex service calls with timely, effective action.
Assesses product/equipment performance and recommends modifications based on field data.
Works within technical or paraprofessional areas to resolve issues.
References complex problems to others as needed.