Regional Field Service Leader — Growth & Tech Ops

Epika Fleet Services; McAllen (TX); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

FSA/HSA options

Life insurance

Supplemental insurance

401K match

Paid time off

Job summary

Prestige Fleet Services is seeking a Regional Service Manager to oversee mobile technicians and lead the delivery of maintenance services across designated regions in Texas. This role requires strong leadership and a proven track record in sales and customer satisfaction, with a focus on driving productivity and growth.

You will mentor mobile technicians, coordinate field operations, and maintain high standards of safety and service quality.

Qualifications

• Minimum of three (3) years’ experience in a management or leadership role.
• Minimum of three (3) years’ experience in Sales.
• Must have a valid driver’s license.
• Mechanical experience and knowledge.
• Must be at least 21 yrs. of age.

Responsibilities

• Directly oversee, lead, and mentor Mobile Technicians in designated region.
• Lead a team of Mobile Technician to drive productivity and growth.
• Coordinate and conduct regular meetings with technicians to engage, energize and mentor.
• Provide leadership and supervision, to ensure efficiency, productivity and safety standards are met.
• Provide leadership to individuals and management.
• Market and support the operations of the business.
• Knowledge of industry or mechanically inclined.
• Service knowledge for heavy equipment, rental equipment, and rental trucks.
• Ability to prospect for new accounts in an organized manner.
• Ability to act with a high sense of urgency.
• Collaborate with existing customers, especially customers with urgent issues, to provide solutions that meet customer requirements.
• Demonstrate skill and interest in continuous improvement of processes.
• Strong Excel and data entry skills.
• Proficient computer skills. Competent using Microsoft Office Suite (Excel, Word, Power Point, etc.)
• Provide leadership to individuals and management team daily.
• Drive new business in developing markets and continue support in existing markets.
• Performs other duties and responsibilities as assigned.

Skills

Leadership

Sales

Team building

Customer service

Excel

Microsoft Office

Communication

Education

High School Diploma or GED

Job description

Prestige Fleet Services is seeking a Regional Service Manager to oversee mobile technicians and lead the delivery of maintenance services across designated regions in Texas. This role requires strong leadership and a proven track record in sales and customer satisfaction, with a focus on driving productivity and growth.

You will mentor mobile technicians, coordinate field operations, and maintain high standards of safety and service quality.