Regional Field Operations Leader — Security

Protos Security, Llc; Memphis (TN); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health coverage

Vision & Dental

401(k)

EAP

FSA/HSA

Coffee & collaboration

Job summary

Protos Security in Memphis, TN is seeking a Field Account Manager to lead field operations across the Mid South region. You will oversee site visits, client relationships, vendor performance, and field programs, ensuring compliance and service excellence.

Reporting to the Director, Field Operations, the role requires frequent travel, strong leadership, data-driven decision making, and the ability to implement improvements across multiple locations.

Qualifications

• Minimum of 6 years of law enforcement or military experience required.
• Prior security operations, account management or multi-site operations leadership preferred.
• Proven ability to manage large-scale or high-profile client relationships.
• Strong understanding of security operations, vendor management, and service delivery models.
• Excellent written and verbal communication skills.

Responsibilities

• Own operational oversight for an assigned region; monitor conditions, performance and opportunities at supported locations.
• Plan and conduct site visits based on priorities and needs.
• Evaluate site security operations, guard performance, post orders, and access control.
• Build relationships with clients, providers, supervisors, and stakeholders.
• Identify issues and coordinate corrective actions with vendors and clients.

Skills

Leadership & team management

Client relationships

Security operations

Vendor management

Analytical thinking

Communication skills

Regulatory knowledge

Travel readiness

Independent work

Multi-site operations

Tools

Salesforce

GFX

Protos Connect

DAR

Job description

Protos Security in Memphis, TN is seeking a Field Account Manager to lead field operations across the Mid South region. You will oversee site visits, client relationships, vendor performance, and field programs, ensuring compliance and service excellence.

Reporting to the Director, Field Operations, the role requires frequent travel, strong leadership, data-driven decision making, and the ability to implement improvements across multiple locations.