Regional Field Operations Leader

Tremco; Honolulu (HI); On-site; USD 70,000 - 95,000; Full time

Job summary

Tremco is seeking a Field Resources Supervisor to lead regional field teams, manage staffing, and drive profitability across projects in the Honolulu region. The role combines hands-on training, safety compliance, and administrative oversight to ensure high-quality service delivery.

You will oversee QC, budgeting, performance reviews, and coordination with HR and Sales, while maintaining strong customer communications and professional standards across field reps.

Qualifications

• Prior supervisory skills and ability to manage people and tasks.
• Prior roofing experience, including patch and repair skills.
• Knowledge of Project Management, planning, and scheduling.
• Knowledge and experience in monitoring and maintaining quality control.
• Functional computer skills.
• Safety training and OSHA knowledge.
• Understanding of budgeting and expense management.

Responsibilities

• Coordinate staffing and scheduling of Field Reps to ensure profitability.
• Oversee QC processes and document work for customer satisfaction.
• Monitor expenses and overtime to meet profitability targets.
• Handle questions and discrepancies between Field Reps and Sales Reps.
• Communicate with customers, field staff, and internal teams on work matters.
• Be primary contact for office personnel on Field Rep issues.
• Ensure Field Reps present a professional appearance and demeanor.
• Train Field Reps (hands-on and classroom) per policy, including safety docs and certifications.
• Demonstrate service knowledge and manage performance with RBM/HR input.
• Coordinate hiring, paperwork submission, and new employee orientation.
• Handle administrative duties, reports, bidding, and project documentation.
• Review time reports daily and correct with admin team.
• Attend required calls and meetings; perform other duties as directed.

Skills

Supervisory experience

Roofing experience

Project management

Quality control

Computer skills

OSHA knowledge

Budgeting & expenses

Adaptability

Customer service

Education

OSHA 30-hour certification

RRO certification preferred

Job description

Tremco is seeking a Field Resources Supervisor to lead regional field teams, manage staffing, and drive profitability across projects in the Honolulu region. The role combines hands-on training, safety compliance, and administrative oversight to ensure high-quality service delivery.

You will oversee QC, budgeting, performance reviews, and coordination with HR and Sales, while maintaining strong customer communications and professional standards across field reps.