Remote Regional Field Manager – Property Restoration

Altimeter Solutions Group LLC; Bastrop (LA); Remote; USD 90,000 - 130,000; Full time

Job summary

Altimeter Solutions Group LLC is a leading provider of managed repair services for the property insurance industry. We bridge carriers and policyholders to ensure high-quality restoration through our contractor network.

This role, based in a home office, requires travel across the assigned territory to manage contractors and deliver outstanding service. The Regional Field Manager will monitor contractor performance, build carrier-client relationships, mediate disputes, and coordinate with Risk

Qualifications

• Must have BA/BS or equivalent work experience.
• Property insurance/property claims adjusting experience preferred.
• Residential and/or commercial construction experience preferred.
• Claims management/estimating software systems a plus.

Responsibilities

• Actively monitor contractor performance and coach to meet SLAs and ensure program compliance.
• Cultivate relationships with carrier clients and contractors to improve service.
• Mediate disputes between property owner, client, and contractor and conduct site visits as needed.
• Work with Risk Management to address workmanship and liability concerns.
• Review contractor workload and performance to manage risk and financial exposure.
• Perform progress site visits for repair jobs $50K or more to confirm work and satisfaction.
• Review and approve interim payment requests for jobs of $50K or more.
• Proactively follow up on leads and opportunities from Business Development.
• Manage contractor zip codes, trades, and carriers to maximize network coverage.
• Expand contractor base as needed including locating, interviewing, and aiding network growth.
• Collaborate with Recruiting, Credentialing, Accounting, Lega/Risk, Restoration Review, and Mit Review teams.
• Conduct quarterly Calibration meetings with contractor base to review best practices and client expectations.

Skills

Data analysis

Communication

Time management

Travel readiness

Remote work

Relationship building

Education

BA/BS or equivalent

Tools

Microsoft Office

Job description

Altimeter Solutions Group LLC is a leading provider of managed repair services for the property insurance industry. We bridge carriers and policyholders to ensure high-quality restoration through our contractor network.

This role, based in a home office, requires travel across the assigned territory to manage contractors and deliver outstanding service. The Regional Field Manager will monitor contractor performance, build carrier-client relationships, mediate disputes, and coordinate with Risk