Regional Field Manager — Property Restoration & Contractors

Altimeter Solutions Group LLC; Fulton (MS); Remote; USD 45,000 - 55,000; Full time

Job summary

Altimeter Solutions Group LLC is seeking a Regional Field Manager to lead contractor performance across a defined region from a home office, with regular travel throughout the territory. The role emphasizes client and contractor relationship management, SLA adherence, and proactive issue resolution.

The position requires BA/BS or equivalent experience, strong communication skills, and comfort with MS Office and claims software. Prior construction or claims-experience is preferred.

Qualifications

• BA/BS or equivalent work experience.
• Ability to travel regionally and work from a home office.
• Proficient with Microsoft Office.
• Experience in property insurance claims adjusting or construction preferred.
• Excellent communication and relationship-building skills.

Responsibilities

• Actively monitor contractor performance and coach to meet SLAs.
• Cultivate relationships with carrier clients and contractors.
• Mediate disputes between property owner, client, and contractor for timely resolutions.
• Work with Risk Management on workmanship and liability matters.
• Review contractor workload to manage risk and financial exposure.
• Perform progress site visits for repairs $50K+ to confirm work and satisfaction.
• Review and approve interim payments for jobs $50K+.
• Travel across territory; overnight stays as needed.
• Collaborate with Recruiting, Credentialing, Accounting, Risk, Restoration Review and Mit Review teams.
• Conduct quarterly Calibration meetings with contractor base.
• Demonstrate full line of service offerings Altimeter can provide.
• Operate multiple computer programs for administrative tasks.
• Read and interpret procedure manuals and related documents.
• Experience in claims management/estimating software is a plus.

Skills

Contractor management

Data analysis

Communication

Travel readiness

Education

BA/BS or equivalent experience

Tools

Microsoft Office

Claims software

Job description

Altimeter Solutions Group LLC is seeking a Regional Field Manager to lead contractor performance across a defined region from a home office, with regular travel throughout the territory. The role emphasizes client and contractor relationship management, SLA adherence, and proactive issue resolution.

The position requires BA/BS or equivalent experience, strong communication skills, and comfort with MS Office and claims software. Prior construction or claims-experience is preferred.