Regional Field Account Manager — Growth & Partnerships

Classpass; United States; On-site; USD 58,000 - 78,000; Full time

Job summary

Playlist is seeking a Field Account Manager in the United States to build and nurture partnerships with fitness and wellness partners. You will travel 70-80% of the time, perform in-person visits, and drive upsell and retention initiatives to grow the partner portfolio.

You will use Salesforce and Salesloft to manage pipeline, collaborate with cross-functional teams, and surface partner needs for mutual value. Strong regional knowledge and field sales experience are essential.

Qualifications

• 2+ years of full-cycle B2B sales or account management experience, including field sales.
• Consistent track record of hitting or exceeding quota and performance goals.
• Strong negotiation skills with a solutions-first approach.
• Deep knowledge of your regional fitness and wellness market, with active professional connections.
• Confidence navigating both cold outreach and warm relationship-building across channels.

Responsibilities

• Own and grow a portfolio of top-tier fitness and wellness partners through strategic upselling and retention initiatives.
• Spend at least 70% of your time in the field, including frequent travel to other markets in your region.
• Conduct regular in-person visits, drop-ins, and meetings to deepen relationships and drive results.
• Use a blend of field and inside sales tactics to stay connected, from phone and email to social and beyond.
• Proactively surface partner pain points and position ClassPass solutions that drive mutual value.
• Build a strong local presence in your fitness and wellness community—you're the go-to for what's new and what's next.
• Exceed monthly upsell and engagement goals by thinking creatively and acting with urgency.
• Delegate transactional casework to support teams while keeping your partners feeling prioritized and supported.

Skills

Field sales

Quota attainment

Negotiation

Networking

Relationship-building

Travel readiness

Tools

Salesforce

Salesloft

Microsoft tools

Job description

Playlist is seeking a Field Account Manager in the United States to build and nurture partnerships with fitness and wellness partners. You will travel 70-80% of the time, perform in-person visits, and drive upsell and retention initiatives to grow the partner portfolio.

You will use Salesforce and Salesloft to manage pipeline, collaborate with cross-functional teams, and surface partner needs for mutual value. Strong regional knowledge and field sales experience are essential.