Regional Facilities & Operations Manager

BOK Financial; Albuquerque (NM); On-site; USD 125,000 - 145,000; Full time

Job summary

BOK Financial is seeking a Regional Facilities Manager to lead a team across multiple markets, ensuring safe, reliable, and cost-efficient facilities operations for bank branches, offices, and operations. You will translate corporate strategy into regional plans for maintenance, capital planning, vendor performance, and compliance.

The role emphasizes leadership, collaboration with HR and procurement, and a focus on safety, customer experience, and business continuity, with opportunity to shape

Qualifications

• Bachelor’s Degree in Facilities Management, Engineering, Business Administration, or related field; 10+ years in facilities management with at least 5 years in a multi-site leadership role; or 15+ years of equivalent experience.
• Strong knowledge of building systems (HVAC, electrical, plumbing, life safety, and controls).
• Skilled in CMMS and analytics tools; able to travel regularly and handle after-hours escalations.
• Professional certifications: CFM, FMP, or equivalent.
• Experience in banking, financial services, or other highly regulated, multi-site environments.

Responsibilities

• Lead, coach, and develop managers and teams to deliver operational excellence with clear expectations, metrics, and accountability.
• Foster a strong culture of safety, customer service, ownership, and continuous improvement through regular 1:1s, reviews, and site visits.
• Partner with HR to support hiring, onboarding, training, performance management, and succession planning.
• Oversee day-to-day facilities operations across branches and offices, including building systems, preventive maintenance, and CMMS documentation.
• Ensure compliance with all applicable codes, regulations, safety requirements, ESG standards, and business continuity protocols.
• Manage regional OpEx and minor CapEx budgets while analyzing spend, forecasting variances, and identifying efficiency and cost-saving opportunities.
• Serve as the senior escalation point for critical incidents, vendor performance issues, landlord disputes, and complex operational challenges.
• Collaborate with Procurement, Real Estate, and internal partners to manage vendors, contracts, projects, communications, and data-driven process improvements.

Skills

Leadership

Budget management

Vendor management

Communication

Problem-solving under pressure

Education

Bachelor’s Degree in Facilities Management or related field

Professional certifications: CFM, FMP

Tools

AutoCAD (basic)

CMMS

Microsoft Office

Power BI

Job description

BOK Financial is seeking a Regional Facilities Manager to lead a team across multiple markets, ensuring safe, reliable, and cost-efficient facilities operations for bank branches, offices, and operations. You will translate corporate strategy into regional plans for maintenance, capital planning, vendor performance, and compliance.

The role emphasizes leadership, collaboration with HR and procurement, and a focus on safety, customer experience, and business continuity, with opportunity to shape