Regional F&B Director: Growth & Service

FirstService Residential; Houston (TX); On-site; USD 140,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401K match

Paid time off and holidays

Tuition reimbursement

Pet insurance

Job summary

FirstService Residential is seeking a Director of Food and Beverage-West Region to provide strategic leadership and operational oversight for F&B programs across managed communities in the West Region. You will partner with boards, developers, and on-site teams to drive revenue growth, profitability, and strong financial accountability while shaping service standards and talent development.

The role requires on-site availability in Texas and offers a base salary of $140,000–$150,000 plus a 15%

Qualifications

• Bachelor’s degree in F&B Management or similar 4-year degree.
• Ten years progressive leadership responsibility.
• Strong financial skills for budgeting, monitoring F&B financial performance.
• Strong understanding of bar operations, casual and upscale dining and kitchen procedures.
• Ability to work on site and cover vacancies in the restaurant for extended periods of time until a suitable replacement is hired.
• Strong leadership, teaching, diagnostic and analytic skills.
• Results oriented; working within approved budget; conserves company resources; knows the goals of the company.
• Excellent verbal and written communication skills.
• Ability to improve profitability, F&B brand standards, cost control and resident service scores.
• Strong general math skills. Strong user of Microsoft Office tools.
• Strong written and verbal communication skills. Must be an -active- listener who can anticipate issues and drive for mutually satisfactory resolution.

Responsibilities

• Provide leadership support and operating expertise in food and beverage as a value-added service to managed communities across the region.
• Drive increase in additional F&B revenue, Profits and Loss (P&L) accountability to operating budgets through financial reporting and F&B operations.
• Lead customer service and resident experience improvements through development and improvement of F&B SOPs and best practices and drive operational improvements and consistency within F&B operations.
• Create implementation plans to support the execution of F&B programs, products, pricing and menu changes in conjunction with the association board, developer and management teams.
• Conduct evaluations and present recommendations, strategic options and business plans to associations in the areas of F&B.
• Support growth and sales process to communities with F&B operations.
• Assist with talent needs of F&B teams including recruitment and development.
• Manage F&B teams to maximize profitability and develop a service culture.
• Ability to work on site to support and/or cover for property position deficits.
• Practice and adhere to FirstService Residential Global Service Standards.
• Always conduct business with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain knowledge on developments, policies and guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned

Skills

Leadership

Financial management

Communication skills

Customer service orientation

Operational leadership

Multitasking

Education

Bachelor’s degree in F&B Management or similar 4-year degree

Ten years progressive leadership responsibility

Tools

Microsoft Office tools

Computer literacy

Job description

FirstService Residential is seeking a Director of Food and Beverage-West Region to provide strategic leadership and operational oversight for F&B programs across managed communities in the West Region. You will partner with boards, developers, and on-site teams to drive revenue growth, profitability, and strong financial accountability while shaping service standards and talent development.

The role requires on-site availability in Texas and offers a base salary of $140,000–$150,000 plus a 15%