Regional Experience Leader - Multi-Office

H&R Block, Inc.; Jurupa Valley (CA); On-site; USD 72,000 - 75,000; Full time

Job summary

H&R Block, Inc. seeks a Multi-Office Leader to oversee 4–6 retail offices, ensuring a high-quality, consultative client experience across locations. You’ll coach Tax Professionals and Client Service Professionals, balance strategic oversight with hands-on leadership, and drive revenue, growth, and operational performance.

You will own office readiness, staffing, facilities, compliance, and day-to-day operations while developing bench strength and ensuring consistency across the office network.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.

Responsibilities

• Own 4–6 office portfolio with consistent client experience and outcomes.

Skills

Leadership

Client-centric

People coaching

Operational execution

Strategic alignment

Data interpretation

Communication

Travel readiness

Education

Bachelor’s degree or equivalent experience

Job description

H&R Block, Inc. seeks a Multi-Office Leader to oversee 4–6 retail offices, ensuring a high-quality, consultative client experience across locations. You’ll coach Tax Professionals and Client Service Professionals, balance strategic oversight with hands-on leadership, and drive revenue, growth, and operational performance.

You will own office readiness, staffing, facilities, compliance, and day-to-day operations while developing bench strength and ensuring consistency across the office network.