Regional Employee Relations Leader: Crisis & Programs

Amazon Inc.; Omaha, Northern (NE, KY); Hybrid; USD 127,000 - 172,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Dental insurance

Vision insurance

Prescription coverage

Life & AD&D insurance

EAP

Mental Health Support

Flexible Spending Accounts

Adoption and Surrogacy Reimbursement

Job summary

Amazon.com Services LLC is seeking an Employee Relations Manager to partner with field operations, HR, and contractors across regions, including Southern California, to mitigate risks and drive fair, consistent workplace practices.

The role emphasizes crisis response, data-driven decision making, and large-scale program leadership with up to 50% travel. Excellent communication and multilingual abilities are valued in a fast-paced environment.

Qualifications

• 7+ years of employee relations, labor relations, or labor/employment law experience.
• Knowledge of Microsoft Office applications (Excel, Word, SharePoint, and PowerPoint).
• Experience supporting large hourly workforces.
• Experience analyzing and using metrics to identify improvements in employee relations.
• Bachelor's degree or equivalent.

Responsibilities

• Detect and Mitigate Risks: identify trends, gaps, and challenges; implement solution-focused strategies.
• Crisis Management: handle reactive issues under tight deadlines with sound judgment.
• Project Management: own large-scale, network-wide projects delivered on time.
• Analyze and Interpret Data: use data and anecdotes to build persuasive narratives and recommendations.
• Communicate Effectively: produce high-quality written analyses; design engaging training sessions.
• Collaborate: build relationships with stakeholders to influence change.
• Problem Solve: work independently in ambiguous situations to drive resolutions.
• Work at Scale: launch and manage mechanisms for entire networks.

Skills

Employee relations

Labor relations

Microsoft Office

Excel

PowerPoint

Communication skills

Multilingual

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Microsoft Word

SharePoint

PowerPoint

Job description

Amazon.com Services LLC is seeking an Employee Relations Manager to partner with field operations, HR, and contractors across regions, including Southern California, to mitigate risks and drive fair, consistent workplace practices.

The role emphasizes crisis response, data-driven decision making, and large-scale program leadership with up to 50% travel. Excellent communication and multilingual abilities are valued in a fast-paced environment.