Employee Relations Manager - Travel-Heavy, High Impact

Amazon; Riverside (CA); Hybrid; USD 127,000 - 172,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Parental leave

Job summary

Amazon.com Services LLC is seeking an Employee Relations Manager to support the North American ER team across Southern California field operations and last-mile delivery. The role involves proactive and reactive management, travel up to 50%, and occasional return-to-office requirements within a US-wide footprint.

The candidate will lead risk analysis, crisis response, and large-scale programs, partnering with HR, managers, and contractors to uphold core values and drive positive workplace

Qualifications

• 7+ years of employee relations, labor relations, or labor/employment law experience.
• Knowledge of Microsoft Office applications (Excel, Word, SharePoint, and PowerPoint).
• Experience supporting large hourly workforces.
• Experience analyzing and using metrics to identify improvements in employee relations.
• Bachelor's degree or equivalent

Responsibilities

• Detect and Mitigate Risks: apply ER expertise to identify trends, gaps, and challenges; implement risk-mitigating strategies.
• Crisis Management: reactively address time-critical partner issues with sound judgment.
• Project Management: own large-scale, network-wide projects delivered on time.
• Analyze and Interpret Data: use data and anecdotes to craft persuasive narratives and recommendations.
• Communicate Effectively: produce concise, high-quality written communications and training materials.
• Collaborate: build relationships with stakeholders to influence change.
• Problem Solve: work independently in ambiguous situations, overcoming barriers to resolutions.
• Work at Scale: launch sustainable mechanisms for entire networks.

Skills

Employee relations experience

Office applications

Large hourly workforce

Data analysis / metrics

Bachelor's degree or equivalent

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Job description

Amazon.com Services LLC is seeking an Employee Relations Manager to support the North American ER team across Southern California field operations and last-mile delivery. The role involves proactive and reactive management, travel up to 50%, and occasional return-to-office requirements within a US-wide footprint.

The candidate will lead risk analysis, crisis response, and large-scale programs, partnering with HR, managers, and contractors to uphold core values and drive positive workplace