Regional Education Success Manager: Renewals & Growth

Arabic Computer Systems Ltd.; California; Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

401k matching

Stipends for work-life

Unlimited PTO

Commission

Job summary

Open Up Resources is seeking a Regional Customer Success Manager to work with district and instructional leadership teams to retain and grow our offerings while delivering exceptional service. You will promote renewals, expansions, and related professional development to support districts in implementing OUR curricula.

The ideal candidate has 5+ years in K-12 education or education-technology sales, strong relationship skills, and a proactive, equity-driven mindset with the ability to travel up

Qualifications

• Minimum of 5 years experience in K-12 education, curriculum sales, education-technology sales, or related business development
• Success in Math/ELA sales with demonstrated knowledge in one or both of these subject areas
• Dedicated passion for increasing equity in the K-12 landscape.
• Teaching experience or district-level experience preferred
• Strong negotiation and closing skills, with the ability to guide districts through decision-making to a signed renewal or expansion
• Self-starter with strong sales initiative and persistence
• Ability to manage multiple tasks and prioritize

Responsibilities

• Proactively grow the existing customer base
• Assess and support district implementation health by regularly evaluating how districts are using OUR offerings
• Maintain a high renewal rate for all existing accounts through proactive, relationship-driven account management
• Conduct regular in-person visits to curriculum leaders at assigned districts and virtual check-ins
• Cultivate customer relationships through timely, proactive meetings and excellent customer support
• Present and secure renewals and expansions, guiding districts through the decision-making process
• Promote related professional development and support services alongside renewals and expansions
• Advocate for customer needs internally with product, implementation, and support teams
• Develop and maintain expert content and services knowledge for OUR portfolio and the K-12 marketplace
• Assist with developing regional and local marketing plans on a monthly basis

Job description

Open Up Resources is seeking a Regional Customer Success Manager to work with district and instructional leadership teams to retain and grow our offerings while delivering exceptional service. You will promote renewals, expansions, and related professional development to support districts in implementing OUR curricula.

The ideal candidate has 5+ years in K-12 education or education-technology sales, strong relationship skills, and a proactive, equity-driven mindset with the ability to travel up