Regional Director of Operations & Growth (Social Services)

Sevita; Buffalo (MN); On-site; USD 85,000 - 104,000; Full time

Benefits offered by this job

Full benefits

401(k) with company match

Paid time off

Holiday pay

Career advancement opportunities

Employee referral bonuses

Job summary

REM Community Services, a part of the Sevita family, seeks a Regional Director of Operations Management to lead regional strategies, align with state goals, and oversee service quality across programs.

You will drive census growth, manage finances, supervise Area Directors, and foster strong relationships with individuals, families, and guardians. This role supports person-centered services with a focus on compliance and outcomes.

Qualifications

• Bachelor's degree and Master’s degree in Business or Human Services, other education and experience as required by state
• Seven to ten years of related experience with significant management experience in the human services industry
• Licensure as required by state
• Other certification and/or training as required by the state and/or service line
• Strong attention to detail and organizational skills
• Ability to multi-task and meet deadlines
• Effective communication skills to manage relationships

Responsibilities

• Implement the strategic direction for operations and ensures alignment with state business goals and objectives.
• Oversee the quality of services provided including implementing initiatives to improve quality.
• Execute regional core growth strategy to increase census, maximize utilization and occupancy percentages; respond to local requests for proposals to address payer needs; identify and participate in new start development initiatives, and identify potential acquisition partners.
• Implement regional strategies to maintain and foster relations with individuals receiving services, families, and guardians; oversee implementation of individuals supported satisfaction surveys, and implement enhancement plans.
• Responsible for the financial performance of a regional business unit, review financial statements, oversees regional purchasing, and ensures billing compliance and documentation.
• Provide leadership including direct supervision of Area Directors and/or Program Directors and the regional support team; implements Network employee practices; oversees regional safety and workers’ compensation implementation.

Skills

Strategic leadership

Operations management

Financial management

Quality improvement

Relationship building

Education

Bachelor's degree in Business or Human Services

Master’s degree in Business or Human Services

Job description

REM Community Services, a part of the Sevita family, seeks a Regional Director of Operations Management to lead regional strategies, align with state goals, and oversee service quality across programs.

You will drive census growth, manage finances, supervise Area Directors, and foster strong relationships with individuals, families, and guardians. This role supports person-centered services with a focus on compliance and outcomes.