Regional Operations Director

Sevita; Mount Laurel Township (NJ); On-site; USD 79,000 - 97,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off and holiday pay

Bonus opportunities through referral

Full compensation/benefits package

Job security with advancement

Job summary

Sevita's REM Community Services is seeking a Regional Operations Director in Mt Laurel Township, NJ. This role oversees regional operations, quality of services, and growth initiatives, with a strong emphasis on fiscal responsibility and staff leadership.

The position requires extensive management experience in human services, advanced degrees, and state licensure as applicable. It offers diverse schedules, robust benefits, and opportunities to advance within a mission-driven organization.

Qualifications

• Bachelor's and Master’s degrees in Business or Human Services, plus state-required education/experience.
• Seven to ten years of related management experience in the human services industry.
• State licensure and any required certifications per state.
• Strong attention to detail and organizational skills.
• Ability to multi-task and meet deadlines.
• Effective communication skills to manage relationships.

Responsibilities

• Implement regional strategic direction for operations aligned with state goals.
• Oversee service quality and implement quality-improvement initiatives.
• Execute regional growth strategies, manage census, and respond to RFPs.
• Maintain relationships with individuals served, families, and guardians; oversee satisfaction surveys.
• Oversee financial performance, purchasing, billing compliance and documentation.
• Provide leadership with supervision of Area/Program Directors and regional team; ensure safety.

Skills

Effective communication

Multi-tasking

Organizational skills

Relationship management

Education

Bachelor's and Master's degrees in Business or Human Services

Job description

REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

Regional Operations Director

Salaried: $88K

Location: Mt Laurel Township, NJ 08054

Have you been looking for a fantastic role to continue your career path in Social and Human Services? Look no further. This role is critical to our success and exemplifies the wonderful mission driven work we do here every day.

• Implement the strategic direction for operations and ensures alignment with state business goals and objectives.
• Oversee the quality of services provided including implementing initiatives to improve quality.
• Execute regional core growth strategy to increase census, maximize utilization and occupancy percentages; respond to local requests for proposals to address payer needs; identify and participate in new start development initiatives, and identify potential acquisition partners.
• Implement regional strategies to maintain and foster relations with individuals receiving services, families, and guardians; oversee implementation of individuals supported satisfaction surveys, and implement enhancement plans.
• Responsible for the financial performance of a regional business unit, review financial statements, oversees regional purchasing, and ensures billing compliance and documentation.
• Provide leadership including direct supervision of Area Directors and/or Program Directors and the regional support team; implements Network employee practices; oversees regional safety and workers’ compensation implementation.

Qualifications

• Bachelor's degree and Master’s degree in Business or Human Services, other education and experience as required by state
• Seven to ten years of related experience with significant management experience in the human services industry
• Licensure as required by state
• Other certification and/or training as required by the state and/or service line
• Strong attention to detail and organizational skills
• Ability to multi-task and meet deadlines
• Effective communication skills to manage relationships

Why Join Us?

• Full, Part-time, and As Needed schedules available
• Full compensation/benefits package for full-time employees.
• 401(k) with company match
• Paid time off and holiday pay
• Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers
• Enjoy job security with nationwide career development and advancement opportunities
• Employee Referral Program bonus opportunities for eligible roles

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.