Regional Director of Dental Operations

MSCCN; Springfield (MO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Laptop

Company phone

Travel expenses covered

Job summary

Heartland Dental is seeking a Regional Manager of Operations to oversee administrative operations across 8 to 12 Heartland Dental supported offices in the region. You will lead growth, drive profitability, and govern practice performance while maintaining strong relationships with dentists, administrators and front desk teams.

You will review financial results, guide strategy, and coordinate quarterly in-practice meetings to achieve budget and EBITDA goals, with travel and remote collaboration

Qualifications

• Completion of one of the following: five years of business management experience OR associate degree with at least 3 years of business management experience OR Bachelor’s degree with one year experience
• Strong organizational skills, accuracy and attention to detail
• Ability to travel frequently with overnight stays
• Strong verbal and written communication skills
• Maturity, initiative and sound judgment
• Outstanding relationship-building and leadership skills
• Excellent customer service and ability to build rapport with patients

Responsibilities

• Oversee administrative operations of 8 to 12 supported dental offices
• Support dentists in growth and development, setting goals and addressing operational opportunities
• Motivate team members, resolve conflicts and make decisions
• Analyze business reporting and recommend actions to meet yearly budget and EBITDA goals
• Monitor P&L statements and close gaps between actual and projected performance
• Coordinate in-practice visits and quarterly reviews across multiple practices
• Hire, train and coach Practice Managers
• Interview and contribute to selecting supported dentists
• Develop workforce planning, recruiting and retention strategies
• Provide reports and recommendations to management
• Assist with other projects as assigned

Skills

Leadership

Business management

Communication

Travel frequently

Customer service

Interpersonal skills

Education

Bachelor's degree in Business

Associate degree + 3 years experience

High school diploma + 5 years experience

Tools

Dentrix

Practice management software

Job description

Heartland Dental is seeking a Regional Manager of Operations to oversee administrative operations across 8 to 12 Heartland Dental supported offices in the region. You will lead growth, drive profitability, and govern practice performance while maintaining strong relationships with dentists, administrators and front desk teams.

You will review financial results, guide strategy, and coordinate quarterly in-practice meetings to achieve budget and EBITDA goals, with travel and remote collaboration