Regional Director of Care Services & Growth

Caregiver Inc.; Sugar Land (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

Caregiver, Inc. in Sugar Land, TX is seeking a Senior Area Director to lead across residential and day programs. This field-based role requires travel and focuses on compliance, quality outcomes, and operational performance.

Under the Regional VP, the SAD translates strategy into regional goals, mentors Area Directors, drives census growth, and ensures PDP/IPP-aligned, person-centered services while building strong teams and stakeholder relationships.

Qualifications

• Bachelor's degree in Human Services, Healthcare, or related field; Master’s preferred.
• Minimum 1 year direct experience supporting individuals with IDD.
• 3–5 years progressive leadership or supervisory experience.
• Experience with person-centered planning, IPPs, or PDPs preferred.
• Experience in regulatory surveys, audits, or inspections.

Responsibilities

• Support regional strategic planning, growth initiatives, and community engagement.
• Translate corporate objectives into actionable regional goals with accountability.
• Mentor and coach Area Directors and Day Program Managers.
• Support census growth, marketing efforts, and external stakeholder relationships.
• Conduct monthly site visits to assess safety and policy compliance.
• Drive corrective actions and survey readiness.
• Oversee staffing, scheduling, payroll accuracy, overtime reduction, credential compliance.
• Recruit, interview, onboard, and train new hires.
• Partner with HR on investigations and performance management.
• Coordinate IDT meetings and participate in inspections.
• Oversee rights restrictions, trust fund approvals, inventory, and service utilization.
• Analyze incident trends and inform care delivery improvements.
• Collaborate with QA, HR, Clinical, Operations to drive compliance.

Skills

Servant leadership

Coaching

Staffing & scheduling

Regulatory compliance

Communication

Travel readiness

Critical thinking

Education

Bachelor's degree in Human Services, Healthcare, or related field

Master's degree preferred

Tools

Microsoft Office

Job description

Caregiver, Inc. in Sugar Land, TX is seeking a Senior Area Director to lead across residential and day programs. This field-based role requires travel and focuses on compliance, quality outcomes, and operational performance.

Under the Regional VP, the SAD translates strategy into regional goals, mentors Area Directors, drives census growth, and ensures PDP/IPP-aligned, person-centered services while building strong teams and stakeholder relationships.