Regional Director, Fixed Ops & Service Excellence

VANGUARD TRUCK CENTERS LLC; Cahokia Heights (IL); On-site; USD 100,000 - 175,000; Full time

Benefits offered by this job

401k with employer match

Medical, dental, and vision insurance

PTO – Paid Time Off

Job summary

Vanguard Truck Centers LLC is seeking a Fixed Operations Regional Manager to lead Service and Parts across multiple dealership locations in the Cahokia, IL region. This role drives profitability, customer experience, and operational excellence through strategic planning and regional leadership.

You will partner with General Managers and department heads to set performance targets, supervise budgeting, and coach regional leaders to achieve sustained growth and efficiency across the network.

Responsibilities

• Provide leadership and oversight of Service and Parts operations across all assigned dealership locations.
• Partner with General Managers, Branch Managers, Service Managers, and Parts Managers to establish regional goals, objectives, and performance expectations.
• Conduct regular dealership visits to evaluate Fixed Operations performance, processes, staffing, facilities, customer experience, and opportunities for improvement.
• Establish and promote consistent operational processes and best practices across the region.
• Identify underperforming departments or locations and develop measurable action plans to improve results.

Job description

Vanguard Truck Centers LLC is seeking a Fixed Operations Regional Manager to lead Service and Parts across multiple dealership locations in the Cahokia, IL region. This role drives profitability, customer experience, and operational excellence through strategic planning and regional leadership.

You will partner with General Managers and department heads to set performance targets, supervise budgeting, and coach regional leaders to achieve sustained growth and efficiency across the network.