Regional Fixed Ops Leader: Service & Parts Growth

Vanguard Truck Centers; Forest Park (GA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

401k with employer match

Medical, dental, and vision insurance

Paid Time Off (PTO)

Career advancement opportunities

Employer paid STD and Basic life

Job summary

Vanguard Truck Centers is seeking a Fixed Operations Regional Manager to lead Service and Parts across multiple dealership locations in the assigned region, driving profitability, customer satisfaction, and operational excellence.

The role partners with General Managers and senior leadership to set goals, monitor performance, and implement processes that elevate regional profitability while maintaining alignment with company mission and values.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

Responsibilities

• Provide leadership and oversight of Service and Parts operations across all assigned dealership locations.
• Partner with General Managers, Branch Managers, Service Managers, and Parts Managers to establish regional goals, objectives, and performance expectations.
• Conduct regular dealership visits to evaluate Fixed Operations performance, processes, staffing, facilities, customer experience, and opportunities for improvement.
• Establish and promote consistent operational processes and best practices across the region.
• Identify underperforming departments or locations and develop measurable action plans to improve results.
• Ensure appropriate staffing levels are maintained based on business volume, productivity requirements, and anticipated growth.
• Promote strong communication, cooperation, and teamwork between Service, Parts, Sales, and other dealership departments.
• Lead regular Fixed Operations performance reviews with dealership management.
• Attend regional, dealership, and management meetings as required.

Job description

Vanguard Truck Centers is seeking a Fixed Operations Regional Manager to lead Service and Parts across multiple dealership locations in the assigned region, driving profitability, customer satisfaction, and operational excellence.

The role partners with General Managers and senior leadership to set goals, monitor performance, and implement processes that elevate regional profitability while maintaining alignment with company mission and values.