Regional Director, Fire & EMS SaaS - Great Lakes

First Due; United States; Remote; USD 180,000 - 260,000; Full time

Job summary

First Due is seeking a Regional Sales Director for the Great Lakes / Ohio Valley region with a remote-first arrangement. You will lead a high‑performing sales team, guide multi‑stakeholder deals, and drive data‑driven growth for our Fire & EMS software platform across North America.

You will own territory plans, set targets, forecast accurately, and partner with Marketing, Solutions Engineering, Product, CS/PS to accelerate growth.

Qualifications

• 7+ years of B2B and B2G SaaS sales experience with 3+ years leading Account Executives; public sector/public safety experience preferred.
• Proven record exceeding new logo and expansion targets in complex, multi-stakeholder deals; expert at territory design, quota setting, forecasting.
• Coaching superpowers: elevating discovery, MEDDICC (or similar), value-based proposals, and executive presentations; confident giving clear feedback.
• Proficiency with CRM (Salesforce), pipeline analytics, and sales tooling; disciplined operating cadence (WBR/QBR).
• Ability to articulate the value of a unified Fire & EMS platform—from pre-planning to incident documentation, scheduling, assets, and analytics—to business and technical audiences.
• Must reside in the Great Lakes / Ohio Valley area

Responsibilities

• Lead & coach a high-performing team of Account Executives; conduct 1:1s and deal reviews; improve discovery, value articulation, competitive strategy, and executive selling.
• Own the number: build territory/vertical plans, set targets, forecast, manage pipeline health and velocity from lead to close.
• Guide complex, multi-stakeholder deals with agencies across prevention, response, records, and workforce management.
• Institutionalize a standardized sales process (lead gen, qualification, business case, evaluation, procurement, handoff); shorten cycles with data.
• Engage executives: build relationships with chiefs, IT, procurement, and city leadership; represent First Due at events.
• Collaborate with Marketing, Solutions Eng, Product, CS/PS to drive pipeline, demos, feedback, expansion, and references.
• Monitor market trends and regulatory changes; adjust positioning and pricing strategy accordingly.
• Travel 25–35% to customer sites and trade shows as needed.

Job description

First Due is seeking a Regional Sales Director for the Great Lakes / Ohio Valley region with a remote-first arrangement. You will lead a high‑performing sales team, guide multi‑stakeholder deals, and drive data‑driven growth for our Fire & EMS software platform across North America.

You will own territory plans, set targets, forecast accurately, and partner with Marketing, Solutions Engineering, Product, CS/PS to accelerate growth.