Regional Director, Community Services Growth & Quality

Sevita; Conover (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Full-time schedule

Part-time schedule

401(k) with company match

Paid time off

Job summary

REM Community Services, part of the Sevita family, seeks a senior operations leader to guide regional strategy, oversee service quality, and drive growth across our community-based programs. You will supervise directors, coordinate with state partners, and ensure financial performance while maintaining high standards of care.

The role emphasizes cross-functional leadership, regulatory compliance, and accountable results, with opportunities to advance within a mission-driven organization

Qualifications

• Bachelor's degree and Master’s degree in Business or Human Services, or other education and experience as required by state
• Seven to ten years of related experience with significant management experience in the human services industry
• Licensure as required by state
• Other certification and/or training as required by the state and/or service line
• Strong attention to detail and organizational skills
• Ability to multi-task and meet deadlines
• Effective communication skills to manage relationships

Responsibilities

• Implement the strategic direction for operations and ensure alignment with state business goals and objectives
• Oversee the quality of services provided, including implementing initiatives to improve quality
• Execute regional core growth strategy to increase census, maximize utilization and occupancy percentages; respond to local requests for proposals to address payer needs; identify and participate in new start development initiatives; identify potential acquisition partners
• Implement regional strategies to maintain and foster relationships with individuals receiving services, families, and guardians; oversee implementation of individuals supported satisfaction surveys, and implement enhancement plans
• Responsible for the financial performance of a regional business unit; review financial statements, oversee regional purchasing, and ensure billing compliance and documentation
• Provide leadership including direct supervision of Area Directors and/or Program Directors and the regional support team; implement Network employee practices; oversee regional safety and workers’ compensation implementation

Skills

Leadership

Strategic planning

Communication

Budget management

Operational excellence

Education

Bachelor's degree in Business or Human Services

Master’s degree in Business or Human Services

Job description

REM Community Services, part of the Sevita family, seeks a senior operations leader to guide regional strategy, oversee service quality, and drive growth across our community-based programs. You will supervise directors, coordinate with state partners, and ensure financial performance while maintaining high standards of care.

The role emphasizes cross-functional leadership, regulatory compliance, and accountable results, with opportunities to advance within a mission-driven organization