Regional Director Business Operations - Hospice- Central

AccentCare; Chicago (IL); À distance; USD 99 000 - 128 000; Plein temps

Avantages offerts par ce poste

Medical dental and vision coverage

PTO and paid holidays

401(k) matching

Résumé du poste

AccentCare is seeking a Regional Director of Business Operations - Hospice to lead operations across Central region including CO, IL, IN, TN, MI, MN, MO and WI. This remote, full-time role requires 25-50% travel and live within the territory.

You will oversee site-level training, monitor KPIs, collaborate with RVPO and ED, drive process improvements and ensure compliance with AccentCare policies while supporting a compassionate, patient-centered care network.

Qualifications

• Bachelor's degree or equivalent experience required.
• Leadership experience with a track record.
• Administrative experience handling business-office issues.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite.
• Knowledge of hospice program requirements preferred.

Responsabilités

• Oversee training of new Directors/Managers of Business Operations.
• Conduct regular evaluations of DBOs/MBOs to determine further training needs.
• Monitor KPIs to identify and address gaps in processes/visibility.
• Meet with program ED and/or RVPO to discuss program operational outcomes.
• Assist with optimization and standardization of program sites.
• Advocate for the needs of site-level leadership.
• Ensure programs follow all AccentCare policies, protocols, and SOPs.
• Travel to assigned sites as determined by collaboration with RVPO.
• Lead projects as assigned by the Chief of Staff of Hospice & Palliative Care, the Senior Regional Director of Business Operations, and/or RVPO.
• Identify gaps in Business Operations protocols and processes that introduce risk and mitigate that risk through process revision.
• Arrange and ensure support during extended DBO/MBO vacancies.
• Assist with documentation and implementation of new or revised processes.
• Perform other duties as assigned.

Connaissances

Leadership experience

Administrative experience

Communication skills

MS Office proficiency

Hospice knowledge

Formation

Bachelor's degree or equivalent experience

Description du poste

Overview

Title: Regional Director Business Operations- Hospice

Territory: Central- CO, IL, IN, TN, MI, MN, MO & WI

Position:Regional Director Business Operations- Hospice

Position Type: Full Time

Remote/Virtual Position: Remote

Travel: 25% - 50%

Must live within this territory for consideration

Previous Hospice Operations experience strongly preferred

Salary: $99,000 to $128,000 DOE + Bonus

Find Your Passion and Purpose as a Regional Director Business Operations - Hospice

Offer Based On Years of Experience

What You Need to Know

Caring for others is more than what you do - it's who you are.At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.

We're proud to be named one of America's Greatest Workplaces 2025 by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together.

Be the Best Regional Director Business Operations - Hospice You Can Be

The Regional Director of Business Operations (RDBO)serves as aresourceto the programRegional Vice President of Operationsandas a dotted-line supervisorto DBOs/MBOs. In addition to overseeing initialsite-leadertraining, RDBOsmaintain insight into the programin order toassist withprocess needs, as well as other business concerns that may arise.RDBOs work with other departments to ensure the smooth operation of each siteand to revise processes as the need arises.

If you meet these qualifications, we want to meet you!

• Bachelor's degree or equivalent experience
• Previous leadership experience and demonstrated achievements
• Previous administrative experience dealing with business-office issues
• Excellent written and verbal communication skills, including ability to motivate a diverse workforce
• Proficiency with Microsoft Office Suite
• Knowledge of hospice program requirements preferred

Responsibilities:

As a Regional Director Business Operations - Hospiceyou will:

• Oversee training of new Directors/Managers of Business Operations
• Conduct regular evaluations of DBOs/MBOs to determine further training needs
• Monitor KPIs toidentify and address gaps in processes/visibility
• Meet with programED and/or RVPO to discussprogramoperationaloutcomes on a regular basis
• Assist with optimization and standardization of program sites
• Advocate for the needs of site-level leadership
• Ensure programsfollow all AccentCare policies, protocols, and SOPs
• Travel toassigned sitesas determined by collaboration with RVPO
• Lead projects as assigned by theChief of Staff ofHospice & Palliative Care,the Senior Regional Director of Business Operations, and/or RVPO
• Identify gaps inBusiness Operationsprotocolsandprocessesthat introduce risk to the organizationand,in partnership with programED,mitigate that risk through process revision
• Arrange and ensure supportduring extendedDBO/MBO vacancies
• Assist with documentationand implementationof new or revised processes
• Perform other duties as assigned

Our Investment in You

Caring for others starts with caring for you. We're committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being.

Our benefits include:

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Come As You Are

At AccentCare, you're part of a community that cares - for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.