Director Business Operations

AccentCare; Wesley Chapel (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k)

Flexible spending accounts

Wellness program

AccentCare store credits

Job summary

AccentCare is seeking a Director of Business Operations in Wesley Chapel, FL to lead long-range planning for the hospice program. You will guide expansion strategies, coordinate with development and staffing teams, and ensure compliance with care goals and policies.

The role emphasizes collaboration across departments, finance oversight, and staff development in a dynamic healthcare setting. This is a full-time on-site position with comprehensive benefits.

Qualifications

• Bachelor's degree or equivalent experience.
• Finance experience including budgeting, forecasting, and control implementation.
• Ability to work under time-sensitive deadlines and deliver accurate results.
• Ability to collaborate across markets and within the agency at local and national levels.
• Prior admin experience handling business office issues; hospice knowledge preferred.

Responsibilities

• Oversee long-range planning for the hospice program under the Executive Director.
• Lead market analysis to guide geographic expansion and facility needs.
• Coordinate with Talent Acquisition on staffing aligned with patient-care goals.
• Support HR in promotions, retention, and terminations with appropriate staffing matrices.
• Ensure staff orientation, ongoing education, and compliance with policies.

Skills

Finance experience

Budget forecasting

Strategic planning

Cross-functional collaboration

Administrative experience

Education

Bachelor's degree

Job description

Overview

Director Business Operations

Location: Wesley Chapel

Job ID: 78431

Remote/Virtual Position: No

Coverage Area: Wesley Chapel

Find Your Passion and Purpose as a Full-Time Director Business Operations

Schedule: Monday - Friday 8am - 5pm

What You Need to Know

Reimagine Your Career in Hospice

Caring for others is more than what you do - it's who you are. At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We're proud to be named one of America's Greatest Workplaces 2025 by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together.

Be the Director of Business Operations - Integration You Can Be

If you meet these qualifications, we would love to meet you:

• Bachelor's degree or equivalent experience.
• Demonstrated finance experience and/or understanding, including financial goal setting, budget forecasting and implementation of controls to monitor progress toward financial goals.
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines.
• Ability to collaborate across disciplinary lines in the market place and within the agency, both at local and national levels.
• Prior administrative experience dealing with business office issues; prior knowledge of hospice program requirements preferred.

Responsibilities:

As a Director of Business Operations, you will:

• Under the direction of the Executive Director, the DBO manages the long-range planning for the hospice
  program. This includes:
  • Orchestrate strategy for expansion of the local program through development of market
    analysis to anticipate timing and need for geographic expansion and facilities to
    accommodate all levels of Hospice care.
  • Assist the Director, Business Development (DBD) in transitioning from long-range forecasts
    to the execution of mid and short-range strategic plans.
  • Collaborate with Talent Acquisition to ensure that staffing goals are consistent with patient
    care goals.
  • Provide assistance to Human Resources in managing promotion, retention and termination
    activities, ensuring that they are consistent with patient care goals and nationally developed
    staffing matrices.
  • Collaborate with Education to ensure that employees, as well as contracted providers, are
    familiar with the philosophy, goals, policies and procedures of the hospice program, and that
    their competencies and evaluations are properly maintained.
  • Participate in the orientation for new staff, regularly scheduled in-service education
    programs, and opportunities for continuing education for the staff as requested.
  • Provide supervision for office employees (Team Assistant, Administrative Assistant and
    Physician Support Specialist).
  • Responsible for ensuring that required pre-billing documentation is submitted by field staff
    and uploaded by Team Assistants in a timely, efficient manner.

Our benefits include:

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Come As You Are

• At AccentCare, you're part of a community that cares - for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.